Overwatch Technical Issues, SR Loss, and Leaver Penalties

Hey everybody,

I wanted to take some time today to discuss Leaver Penalties and how they relate to Technical issues. We understand that leaver penalties are an annoying thing to experience. Technical issues can be complicated to troubleshoot. To add penalties to your account can seem like adding insult to injury. This isn’t our intent. The competitive penalty system may not be perfect, but there is reason behind it.

When we created the leaver penalty system, we took in a lot of player feedback. The feedback came from both leavers and the players they left behind. Individuals who leave want forgiveness sometimes, and teams want people to stop leaving. We are trying to balance these needs. Below I’ve made an FAQ.

Why am I penalized when I have a technical issue?

Any time you leave a game, you affect the experience of everyone else in the match. Think back to the last even match you were in where someone quit partway through. How difficult it was to win fights 5v6? Even if you did win, didn’t you have to fight harder to do so? For every crash or DC that gives you a penalty, there are five other players on your team who just had their chances of winning a fair match reduced.

Why am I penalized in Competitive if I disconnect before a game starts?

This type of penalty is there to avoid queue dodgers. In old competitive First Person Shooters, people could fake tech issues to avoid certain teams or players. There’s no way to tell the difference between someone who disconnected intentionally and an accidental DC. As a result, the moment you are selected for a Competitive match, that’s your match. If you lose connection after that point, the penalties are active. In comparison, other modes will backfill the position and queue you for a different match. You may not even notice it happening in other modes because it’s all handled on the back end, but may experience other connection issues.

Why am I still penalized when I rejoin some games?

There are two different reasons for this, excessive disconnections, or disconnecting for too long. You can reconnect at any point during a match you have left as long as you don’t have a leaver penalty. However, spending too much time outside of the game still puts your team at a disadvantage, and there’s a risk that others will leave in your absence. If you disconnect during a competitive match, try to reconnect as quickly as possible and finish the match.

Similarly, disconnecting multiple times in one competitive match may trigger penalties. If you have these problems regularly, you should troubleshoot the problem to avoid penalties.

Why can’t Blizzard remove penalties for technical issues?

The effect on your fellow players is the same no matter why you disconnect. As a result, if you play a match while having technical issues, and you drop from the match, your account may be penalized. Blue Posters and our Customer Support team have no way to remove the penalties. This is because the system is working the way it was designed. Instead, we focus on troubleshooting the thing that originally caused the problem. If we fix that, you shouldn’t have problems anymore.

What if it was the server’s fault?

Often we hear mentions of one off issues when we discuss penalties. “What happens if the servers crash or if Blizzard’s ISP has a problem?” or something of that nature. This does happen from time to time, but it’s pretty rare. The system is built to take that sort of thing into account, and periodic issues like this shouldn’t tank your skill rating too much. This is why the first few penalties are lenient compared to later ones. Over time even the Skill Rating drops will even out as you keep playing normal matches. As long as you aren’t intentionally leaving or having tech issues, this shouldn’t affect your account too much.

How do I find out why this Tech issue is happening?

Before troubleshooting, check our Tech sticky threads and the “Breaking News” section of your Battle.net Application. We like to post major service interruptions and known issues there. For other issues, here are a couple of the best links for tech issues with Overwatch.

Keep in mind - whenever you’re troubleshooting tech issues, you should use a low-stakes mode to test fixes. Using custom games will let you test fixes without affecting your account or other players’ games.

If basic troubleshooting fails, or you’re not sure how to do some of the steps, don’t give up. You can always try working with your fellow players and us Blue Posters here to find the cause of your tech issue. You can also try contacting our support team for one on one help.

What if I want to provide feedback on the penalty system?

We understand that the penalty system can always be improved. If you have specific feedback for things we might change to make the system better, we have forums for that. You can use the Competitive Discussion or General Discussion forums to deliver that feedback. We’ve got some folks there that check those threads for player feedback and report to the developers. Some of our development team will even reply to threads there, too.

Thanks for taking the time to read this. As always, let us know how we can help with your Technical troubles!

OW Server Crashed - Anyway to appeal SR loss?
Severs crashed so i lost sr & got a suspension
Account temporarily suspended from comp despite rejoining match?
Keep getting kicked from comp play
Server Crash - Punished for Leaving
I don’t care about the sr loss but
Because of my internet i shouldn't be losing 50 sr
I cant play the game at all
Blizzards comp ban/suspension system is broken
Your rendering device has run out of memory
Always getting banned / FPS Problem
Game closed during competitive search, and got supended for it
Comp leaving and losing SR
-50 for leave after victory
Why am I punished when my ISP f*cks up?
SR loss for disconnecting
Game Crashed, cant rejoin, Rank downgraded
Losing SR when Game Crashes/Freezes
Failed to connect to server = suspension
Cant play because loading screen
Game Crashing a lot since last week
Penalized because servers are bad
Can you tell me what went wrong, Blizzard?
What's the problem with blizzard Server?
Penalized for DC
Got Banned Instantly
7 Day Ban For Leaving and Rejoing!
Lost Connection to Server
Kicked out of the game
Disconnected randomly
Cat turned off my PC mid comp
Why was i suspended?
Disconnected from 6v6 elim comp
Disconnected from game server
Lost connection to game server
Get -150SR down cuz OW error, its not my fault
Sick of "Leaver Penalty" when rejoin the game
Fix the connection issues!
You shouldn't get punished for disconnecting
Conection Lost, Rejoined Match and no heal bar, no secondary shot, nothing on screen
Unfairly losing 50sr
Server failed issue
Comp glitching and disconnect issues?
Penalty for disonnect early
Blizzard, fix your disconnect penalty system already
Why am I being suspended when your servers cant hold a connection?
Lost 50SR without even joining the match?
Battle net kicked me out
Question about psn and overwatch
Lost 50 SR and banned for 10 minutes after competitive win?
Lost SR for leaving but never put in match?
Server connection lost
Sudden Technical Issues after patch
Crashbug in new build
Why I could never make it to Masters
SR loss for disconnecting, despite re-connecting and winning
Suspended again for no nothing?
Comp Bans - Some insights to consider
Dissconnects Costing SR
So my power flickers.. and
Who do i talk to about ranked
Sr loss for dcing
Patch issue and much SR loss
Crashing only with Competitive
Crashing big time
Kicked from comp for an update?
Lost Sr and banned, not sure why?
Lost Connection to Server
Disconnection Penalty
So like, let's not:
Lost 50 sr for a win
What happend?!?!
Losing SR even after a win
Server Error and Kicked from Comp and Couldn't Rejoin
Ranked: Server Crash
Dear Blizzard This is unacceptable
Could not connect to server, losing SR!
Can my suspension be removed from my record?
I got suspended for no reason
Game Crash Ban is not fair
Losing SR from Disconnect
Competitive game crashed
Game crashed-rejoined-won match-lost sr and was suspended
Lost SR + Banned From Lost Connection
Lost connection, rejoined, won game, still lost all the sr
Winning but still losing SR
Losing SR for losing connection to blizzard servers
I was banned 20 hours, after 2 days without playing since my last penalty
Disconnected from comp game because of maintanence work, do i lose sr?
I believe that I should not have a leavers penalty
Banned and SR penalty for blizzard server hiccup
NA servers crashed really blizz
Your Servers drop players than penalize them
How do I find out what’s causing my game to crash?
Lags and disconnections?
Suggestion: Increase time to cancel match *competitve*
IS it fair to loose sr?
Friend's game crashed, lost 50sr
I got suspended
New Patch = Game Crashing
Penalization for crash
Getting Banned unfairly
Game Crashes: Cant rejoin comp match?
Rejoin on PS4 didn't work So i lost 50 SR
Server Disconnections due to DDoS Attack - July 8 2018
Punished Again due to Server issues
Random disconnects from Overwatch Servers --> Punishment
Ps4 version connecting problems
Missing Characters, Crash, Cannot restart, lost SR
Blizzard, please
Getting pretty irritated now
Comp disconnect
Lost 100SR after disconnecting, coming back and winning the game
Game crashed while playing competitive deathmatch
Competitive problem
Connection lost
After the issue with connection to the Blizzard I was banned
DC SR bugged still losing SR with rejoin and win
Black Screen Bug
Competitive Play Is Logging Me Out
Continually Getting "Lost Connection To Game Servers"
Crashing while playing competitive
Overwatch Competitive Ban
Got -50SR after being reconnected and winning the game
Ridiculous Connection Suspention
Disconnecting in mid-game please fix asap
I need your help pls
Does anyone else experience this?
Penatlies and Suspension while Searching for Game
Just got kicked out of Battlenet and issued ban
Console ban/suspenion removal?!
Account Suspended after game
10m Suspension Without Joining a Match
Failed to connect, losing SR and getting banned
Disconnections during the start of the game
Suspended without playing
Suspension for getting kick from Servers
Lc-202 is ruining comp in ow
Losing SR Unfairly
Disconnection Before Finding Game Resulted in SR loss
Ban appeal for overwatch comp
Servers freezing and closing mid-game
Rejoin and win still lose sr and got banned?
Crash Server et perte de point + BAN
Suspention et perte de point suite à vos problêmes techniques
HELP, Competitive Issues
I just disconnected for no reason and lost 50 SR
Disconnection from comp!
The leaver penalty system is broken
Game crash, rejoin game and win. Still lose Sr?
Why do I get penalized for internet disconnection
Losing SR while winning
Your server has a bad bug
OW loses connection in the middle of the match
Ehm what blizz?
Game Crashed for no reason
Broken servers?
Servers crashing while in comp
DC Bug. Not my internet
Leaving Penalty Due To "Your Rendering Device Has Been Lost"
Banned for 10 minutes for no fair reason
NA servers crashed really blizz
Losing SR due to Blizzards server disconnecting
TROLLS, LEAVERS, The penalties need to be HARDER
Losing SR due to Blizzards server disconnecting
I am getting punished for a server error
Fix loss of connection punishment
An issue with SR lost penalty
I got disconnected during a competitive match, I came back and still got penalized
Connection Loss
Game crashes only in competitive
Crashing/Disconnecting During OW Matches
Getting suspended for disconnecting - not allowed to rejoin
How did I lose SR?
I deserve my sr back I lagged cause of ur guys servers plzz
Bad connection from server
Ban in competitive game
Client crashes, I ask for my SR back, Blizzard Never gives it back
Lost SR because the servers kicked me out of the game
Stupid Servers crashed and I lose SR?
Got kicked because server issues
Failed to connect to server while in comp
Suspended because servers are problematic
Got banned and SR removed due to game bug
ALERT! European players may be experiencing disconnections!
Failed to connect to server
Failed to connect to server while in comp
Disconnect problems
No console support for Overwatch?
Competitive bans
Bug in ranked game
Lost SR again cause the servers crashed
Failed to connect to server
Banned from comp without being even in comp
Already banned from comp. Thanks, team!
Suspended in competitive twice in 2 day for no reason
Disappointment with the game
Lost connection to servers and banned from comp now
Lost 50 SR and suspended and never loaded into the game
Servers broken?
Console glitch or server crash?
Time out with blizzard services?
Disconnecting in the first minute of a match
Punished for bad internet
Got suspended after disconnecting from the game
Can't log in - can this be #1 topic until fixed?
-50 for rejoining a game?
Losing sr because game crash
Lost SR from recent server crashes
PC Crashing. -50sr
What happens if server crashes during placement matches?
Disconnection with Penalties?
Please my sr back
Server disconnects
Freezing and Disconnecting from server (Penalty?)
Sudden Disconnection
Ridiculous punishments
Sr loss after disconnecting and winning
Perma banned becuse of pc
Undeserved Suspensions - Game Crashes
If servers crash, SR should be refunded
Blizzard, this is absolutely UNACCEPTABLE
Sudden Screen Freezes and System Lockup
SR Loss for Blizzard server error
Game crashed, dropped my endorsement and took sr
Suspension for no reason
Lost 100 SR for no reason!
Blizzard Encourages People to Disconnect From Games
I got 3 disconnected games in 1 day
LC-202 Error is the bane of any players existance
Unable to connect to Bnet North East US
Dc'd, rejoined and won game but still lost SR
Help with Season Ban?
So I get punished for dcing?
Banned From Competetive For Disconnecting
Blackouts and sour taste of -50 when you win the match
Overwatch is broken
LC-202 I keep getting kicked and getting suspended and losing SR
Big SR loss after server crash?
Requesting my 50sr back
Why doesn't Overwatch have a loss prevented system?
Got an extra game lost after a power outage causing me to leave a comp match
Disconnecting and can't reconnect
"Failed to connect" No Support
PS4 servers have me banned. Help
Permanently ban gameplay sabotage in ranked at the first tiem
Losing sr from internet
Lost connection to game server before the game even started, lost 50 sr and endorsement level
Lost connection to gamer server
Way to check reason of leaving
Leaver suspension too fast/broken - NEEDS CHANGE
The application encountered an unexpected error
Just got 9 games worth of leaver penalty for matches I never got to even play
Pls give me my sr back
Disconnection and lost SR
Thanks for the -50 SR Blizzie <3
Failed to Connect to Game Server
Server error upon Summer Event update
Should be a Tech issue, Game DC
Why am I banned from Competitive play?
Lost endorsement level from dc
Loosing points and time, thank you
Lucio Ball ranked
I got penalty because i cant connect to server
Internet Outage
Erroneous punishment
Failed to Connect to Server - Lose 50 SR + Suspension
Why do I get suspended from a crash?!?
You serious blizzard?
Punished for getting kicked
Banned from competitive play
Ban after rejoining and playing in a competitive game?
Blizzard overwatch servers
I got kicked in the middle of a comp game and got suspended?
Loading Error - Comp Skirmish to Frozen Screen
Punish for nothing(reboot game)
Can u stop banned
Random Internet issue that rarely ever happens caused small suspension and endorsement level down
Battle for Azeroth releases today - Here is what Overwatch Players should know
Broken servers again
Ddos Comp kicks
300+ loss sr from auto disconnect
Disconnected from comp match
Punishment for leaving competitive matches early are too harsh
Server crashed with competitive penalty
Losing SR for a bad connection, even when coming back to the game?
Losing SR for DCing, coming back and winning a match?!
Suspended for internet DC
Disconnected From Game Server
Constantly losing connection
SUSPENDED because YOUR game is buggy and crashed when loading?
Just got booted from comp and suspended for no reason
Suspended after server issues
Why I lost 50 points?
Blizzard, this was unacceptable
There was a leaver but I got stuck in game?
Game crashed and now penalized
Getting Stuck Entering Game - 9/13/2018
Disconnect & Ban for server issue
DC'd only in overwatch nothiing else affected
"Lost connection to game server"
Dos kicking me only
LC 202 ....and random connection lost
Unfairly banned from crashes, and d key not working occasionally
Fix your server failure penalties
Disconnecting problems in comp
Just Another Unfair Suspension From Dropped Internet Connection
Comp DC penalty
Disconnect during comp
Kicked-off the comp game
Random kick from comp
Screen froze bug forced me to leave game
Is it safe to play Comp yet?
Disconnected from a competitive match
The game just disconnected me from my competitive game
Game crashing seconds after starting a match
Losing 50 SR after disconnecting, even though I won
Unexpected server error occurred
Unexpected server error occurred
Massive KICK from Overwatch server
Unexpected server error
The game just disconnected me from my competitive game
SR revert for those affected
Disconnect all the time
“Failed to Connect to Server” Here is your 50 sr loss + ban
I hate overwatch
Spawn Room Glitch, PS4
Please fix comp queue glitch
Sorry to interrupt
I need to know if i have the choice to appeal a suspension
Game Server down / Lost SR
Been banned what can I do
Server Closed Due To An Unexpected Error during comp match
Disconnection to server and loosing SR
Wtf blizzard are you serious
SR loss after server crash
Crash and loss of SR
PC Crashed before I even got into a Match
4 hour unfair suspension
Lost SR after reconnecting and winning
Disconnected from servers PS4
Game crash when joining comp
Crash without any report!
Lost 50SR for disconnecting while QUEUING for competitive
Game Crashed Got suspended and lost sr
Joined Comp Match, Auto Kicked, Lost 50 SR + Suspended
just got a BSOD during a comp placement match
Losing SR in competitive
Game crashed, and unable to rejoin my competitive match
Lag competitive suspension
Lagging out but winning game help please
AYUDA . Esto es normal? No me parece justo
Failed to connect to game server
Competitive Suspension and unfair SR loss
Losing SR after rejoining a game
The game just disconnected me from my competitive game
Blizzard and leavers, blah u are bad blizzard!
Blizzard... what just happened?
Failed to connect
Suspended because your servers suck
Got banned from competitive
The servers are trash!
Got suspended from comp for no reason
Game froze in comp now im suspended
Competitive Is Trash
Possible ban reset
Losing Sr for nothing but DC
"Rendering Device Lost" is costing me SR
Disconnecting and punishment
Can Bizzard please give me my sr Back?
SR Loss From Disconnect
Failed to Connect to Server - not our fault but we still lose SR and get ban
Losing SR due to Blizzard's mistakes
I want my sr back
Couldn't alt tab back into OW
[connection issues] Kicked from ranked game
Playing A Competitive game and got kicked cause of "unexpected connection lost"
SR loss and 10 min suspension from server failure during comp search
How about when my graphics card crashes i don't get banned from comp
1.30 patch now online! (New Hero Ashe) - IMPORTANT PATCHING INFORMATION!
Fix the disconnect punishment
I need help with not losing connection in comp!
Game Crashing for no reason
"Server Closed Due to An Unexpected Error" in Competitive
I crashed in Overwatch, still counted as a loss and penalty
Windows update messing with placement matches
Disconnection penalty
Server crashes should not affect SR
I Have NEVER lost connections like this in 13 seasons
Syspended from Competitive Play for 12 hours?
Game keeps disconnecting on competitive mode
Kicked from competitive match lost SR
Server Down Again.....How many -50 do you want me to lose more?
Sudden disconnects on 2nd game competitive. Got suspended 10 mins and endorsement lv lost
I Love How OW Manages to Freeze-
Client crashing when game started
Getting penalized for OW crashing?
Blizzard's anti-consumer policies
Repeated Crashes
Reconnecting to a Game
Unable to log you in (PC)
Can You Give People 30 Seconds?
Disconnected From Game Server
[Nov/Dec 2018] Canada - Mid Match Latency Spikes
-50 points for nothing
Lost connection to server
Help bug support
Suspended for nothing
Can't rejoin game and am suspended?
Please Fix Comp Ban!
Game disconnects
Banned for Season 14
Game Crashed, Can't rejoin comp, suspended?
March 16th Overwatch Server Issues
Being penalized for not loading
Server Closing kicking the players out! COMPENSATION
Disconnected twice in a row during comp
Power was shut off and i am suspended for 20 hours
Fix disconnect penalty
Suspended from competitive because of server dcs?
Hi I just got kicked from a comp game before it started for "connection issues" when there weren't any and lost SR
Disconnecting at the start of a match
Lost connection with good internet
My game crash then they gave me a penalty
Disconnection from servers during mm
Competitive bug
Got kicked while playing rank
Is anyone else having server issues?
Overwatch application crashed in the start of a comp game
Banned for crashing
Unexpected error has occured and caused loss of sr and penalty
I hate these BS servers
BLUE - Please explain why there is no option to reconnect
Lost Connection to Game Server - Penalty
Failed to connect to server
Thanks Again Bliz
DC problems. (comp)
I'm so tired of the stupid server
Game crush, It repeated more then 3 times, but now I'm furious
Connection lost to server constantly with perfect connectivity. Part two
Leaving and joining back
Unfair Punishment for Blizzard Issues
Ps4 keep crashing& get suspended lose SR
New System against Leavers
Server just went down
Disconnecting in Competitive
I was kicked from the server, now what?
Why am I Suspended?
Server Closing kicking the players out! COMPENSATION
I just want to say
Server Crash -- 2 Hour Ban!?!?
Banned for season 15
I dont care about my rank anymore, do you?
BNet disconnect causing placement loss
Everyone kicked from game
Banned after losing connection
Early disconnection issue
Submit a ticket?
Keep getting disconnected
Will there ever be an SR refund system?
My PC crashes and i get insta banned from OW COMP
Problems with new competitive season
Loading screen ingame
I was banned and I don´t know why
Placement loss and suspension
Undeserved leaving penalty in competitive
Disconnected from game server
System to get SR back
Game crash == immediate ban?
Both team got disconnected from comp and we lost SR
Disconnecting and loss of stats
Failed to Connect to server
Suspended from Competitive due to Blizzard server crash
Crash, Come Back, Win Game, 8 Hour ban + lose 50 sr?
Blizzard, why you punish good behavior?
-100sr :) Thank you so much just what I wanted
Competitive 6v5
Lost 50 sr and suspended for canceling search for comp
Competitive Disconnecting Bug
SR loss because of bug
Fix DC detection
Disconnected from Server and Crashing
Server Auto Dc during Ranked Games
Lost SR because of unexpected server error?
Pls tell me why whenever i play comp it logs me out even tho i have good wifi
Failed to connect to server resulted in suspension from play
Ok why a second time?
Why am I suspended?!
Game crashing for no reason, Can't avoid it, Still loses 50 points and still get banned
Why am I being penalized for DC in comp?
Suspension Issues
Why am I suspended?!
I got BANNED from Competitive this season for alot of disconnects within the week before the ban, and unfortunate power outages
Lights were out - Suspended and lost 50 SR
Lost SR for Winning
Junkertown Disabled in Quick and Competitive Play
Why cant I play comp?
Why get banned if you DC?
Connection lost to overwatch servers
Overwatch Blizzard/Developer Post Directory - Last Updated: 9/12/2019
Lost sr due to lost connection
Disconnected vs Leavers
Unban or money back
What happend to OW sever
Disconnected vs Leavers
NOW RESOLVED - Xbox Live Experiencing Disconnections/Outages
Game buggin so bad
Crashes in Competitive
-50 sr for server error?!
Started comp queue - Didn't load game & got suspension
Failed To Connect To Server, Lost 50 SR
Blizzard took my SR
Disconnected and got a penalty. :(
Got disconnected and banned from Compettitive while not even join the game yet
Account banned for the whole season
Disconnected while in match
Ranked loading screen and home screen at the same time
Overwatch crashing ONLY during comp games, just crashed and suspended me for 8 minutes and took away 100 SR!?!?!?!?!?!
OW lost connection at the start of match, can't log back in
Need help with unnecessary Suspensions
Disconnects - 2nd time uninstalled :(
Lost connection to game server, instant suspension
Losing Connection to Game Server
Servers run badly
ALERT - EU Players may experience disconnections (may also affect PS4 users)
False Comp Wait Time/SR Penalty Bug
Kicked out of comp game by overwatch itself and lost sr
Disconnecting after the game started 5 times and lost 250sr in gm games
Lost my connection before a competitive game
I was suspended for no reason
I got kicked out of a match tried to rejoin, and wouldn’t let me and I got banned on competitive please fix this
Penalties for your WIFI
Still not agreeing on this
I got suspended after my PC run into driver issue
Press F for the players who got kicked during Ranked
I get banned and lose points if d/c
Game crashing repeatedly after Storm Rising update
Disconnection and Ban
Lost SR due to half of team disconnecting due to server issues
Comp crashing mid game
Connection all game modes
Getting Banned after a Crash
No SR after a comp win
50 sr gone wen game didnt even load/start
I had disconnected because of my internet for 10s from a rank game and I didnt had the possibility to rejoin!
Couldn't click on anything when i joined a ranked game
Fix comp player drop issue and SR
I want my 50 sr back
Sever shutting down and we loose 50 comp point?
Server Issues made us lose SR
Server closed due to an error
Please Blizzard really?
Power Surge - Punished for it
We need to fix leavers
Suspension because of connection
Please Blizzard really?
Got kicked for afk during the map loading screen because the game start without me fully loading in
Suspended because of a connection problem
Why connection lost only in game
Random Disconnects, Fear of Getting Banned for Disconnecting, No Way to Contact Blizzard Support
Getting Banned and Losing SR
Server issues losing SR
Servers are sick
Server error and Why Technical Support are barely useful?
Server error but i get the penalty
Being suspended for an accidental disconnect is dumb
Suspended after leaving and rejoining game
CE-34878-0 on PS4 - ITS BACK
Losing sr because of bug in game
It’s down again
DC'd from a Winning game
Losing 50SR when it's not my fault
240+ minutes estimated wait
Compensation for system crash / lockout
Got banned from random lag spikes
Server not found - Lost SR + Ban
DC'd off of comp game, returned yet lost 50 sr
Won a game then lost SR
50 points in error
Competitive Banned but its a bug
Could not Rejoin the match
Competitive ban is ridiculous
Stuck on loading screen - lost Sr in Lucioball and ranked
Game found, immediate disconnected (twice)
SR lost cause if PlayStation network error
Server problem cause disconnect and sr drop
Lost Connection to Server
Overwatch keeps crashing when i play comp, and it get penalished for it
Y'all need to fix the Xbox servers ASAP
Lagging out, getting suspended and losing sr
'Server closed due to unexpected error' and wouldn't let me rejoin a competitive match
Comp bug/server DC
Lost 30 SR on a draw (also been kicked twice this season due to instant cues
Banned for lost connection without my fault
Connection issues Sept/7/2019
I was banned for no reason
Your game crashed and your policy cost me hard work
Losing 50 sr and getting 10min ban
Disconnect before even loading into a match
Tips for someone new to overwatch
I need my SR refunded over 2 consecutive matches that froze instantly ingame
Appeal for comp bans
Getting disconnected (ethernet got unplugged) and not being able to rejoin
Match doesnt load // getting kicked and suspended for inactivity
Internet connection was lost from faulty LAN cable, was kicked from game server and now banned for 5 minutes and will count as a loss and affect my SR
Competitive glitch affecting my SR
Cancelled search incurs penalty
Why am I suspended?
Suspended after driver crash, game in progress
How is it I'm suspended for 20 minutes when I never connected to a game
Hi i'm having disconnection issues
Don't appreciate the ban
-rating on DC on a different role
Mic not working pc
Very very lethal bug
Wyoming Myst .... characters and words
Crashed During Hero Selection
Server issues fk
XP/Match Penalty for the DDOS attacks? Why?
Game crashed, got back in... suspended
Game disconnected 4 times in 2 games, lost 100 sr because of it
Losing sr without losing games
Unresonable punishment
Unable to Rejoin a Ranked Match?
Connection Lost suspension
Disconnected twice during a match, won the match, gold elims, supsended 5 minutes?
SR lost and suspended for servers shutting down
WTF I just lost 50 sr for server crash
Verizon, FIOS issues in NJ area
Error starting match - March 13, 2020
Competitive Team Deatch match gives me suspention after disconnecting and reconnecting?
Unable to play while suspended or banned
Connection issue while internet works fine
I didn't get in the match?
Love getting kicked then getting suspended
Getting sr back
Getting sr back
Leaver Penalties
[Mar 2] Disconnections and Login Issues
Overwatch wont lemme log in!
Plannerguy - Failed to Connect to Matches, Suspended from Competitive
Getting disconnected and losing sr
System log me out
Crash at the start of a game
Server Disconnections due to DDoS Attack - July 8 2018
Disconnecting from matches
The game hangs me ban
Im losing sr because of this bs
Punishment for game crash, frustrated
Console game crashing
5v6 in OWL= pause or even a reset. MEEEEEEEEANWHILE
Joining comp game bug
Disconnect during Archive Missions
Nice Overwatch!
Points of ranked matchs
Serves crashed and lost 50 points
PS4/Telstra ISP - Australian Disconnection Issues (LC-202 / BC-101)
How is the penalty of being disconnected in Overwatch fair, if I couldn't even connect to the server at first place?
Unexpected server error
[Mar 2] Disconnections and Login Issues
Why leaver penalty if you reconnect and win?
Getting Kicked for Wifi Cutting Out
Lost SR from "server closed due to unexpected error"
Error starting match - March 13, 2020
Punished for good performance ( atleast on my side)
My Internet Went Down To Someone Who I Think DDOSED Me And I Still Got Punished After Just Getting Into Diamond :(
Kicked out of comp game, cant rejoin, lost entire friends list
Servers down for arcade
Disconnect and suspention
Overwatch servers got me comp banned
Lost 150 Rankpoints
Dodge bug in overwatch
Welcome to the new forums!
Was forced to accept leaver queue status WHILE IN GAME W A FULL TEAM ACTIVELY USING COMMS w no internet intteruptions?
I don't know where to put this, but it's a request
Bug wont let me move, then kick me for inactivity
The server shut down for no reason
Refund my SR. I have throwers in my game
Server lag lost us the game
Punishment on a D/C
Rendering error in game
Penalties too severe
Server down for a while 3 hours ago
How does the leaver system work
Reconnected to Competitive Open Queue match, still lost 50 sr after
Kicked out mid game and received competitive ban
Banned 8 hours for brief disconnect
If the game crashes, why suspend me?
Disconnected from Comp Game durin DDoS Attack
How long will I be banned/suspended?
DC bug in competitive, banned + lost 50 sr
SR drop and ban even though I rejoined and we won the game
Suspended from Comp, despite never entering the game?
I lost 50 sr for a server error
Server crashes i get punished?
Blizzard's server crash
OPINION: I formally disagree with the idea of the "Your team won without you" pop-up
Suspended because what?
Game Crash Detection
Disconnection and sr loss
8 Hour Suspension in Comp for Network Error
I lost my sr for nothing. Game id: DABS4Y
My SR dropped even though I won the match
How does punishment for leaving a game actually work?
Thanks for the server stability blizzard
Blizzard Server Connect Problems?
Leaver penalty after rejoin and making the win
My game crashed the moment i joined a comp game
Game making me lose sr
Server error and i receive punishment?
ALERT: World of Warcraft Shadowlands now launched - LOGIN ISSUES REPORTED BY BLIZZARD CS!
Banned from season 27
My Last Hope For Appeal
Not Allowed to Rejoin Comp Match After DC
Competitive disconnection
Was kicked from Comp Arcade
DC issues at season end. please stop trolling
Still got banned and -50
This needs to be fixed ASAP
Why have you not removed the losing SR if you crash?
My 10 year old daughter banned for entire season
Rejoined a match and won
Can't rejoin Ranked Match within 15seconds of a dc?
Won game. Lost SR
Lost connection to game server lost sr
Got banned with no warning
Blizzard Banned Me
Kicked for inactivity but not my fault!
Lost connection and get banned
External Server Down SR Loss
Leaver penalty after my power went out
Didn't let me in the match and I got suspended
FR the suspension system is actual garbage
Game CRASH to Desktop | Windows Error Report
Q'ing for Comp. Get kicked before I even get into match
Umm... that was weird
ALERT: Blizzard investigating connection issues to PlayStation users
Disconnect penalty - harsh and unfair
Game error due to which my rating points were taken away
Paus the freaking game instead of instantly canceling it
My Internet disconnected and got suspended
Locked out of Comp play
NOT AGAIN Blizzard
Welcome to Season 30 of Competitive Play
Disconnected from game, but still won
Lost SR because of Blizzard server error
Server crashed and lost SR and got suspended!
Are lots of people dcing from your game
DC and rejoin, win the game but still lost sr and suspended
ALERT! Server issues due to DDoS attack (ENDED)
Joining game fails and leads suspended
Error when connecting to the server and I got a sanction
Suspended for my Internet dying in Queue
Is this right? Title must be at least 15 characters
Lost SR despite returning to game
I have a question
Disconnection Suspension
This is not the post you’re looking for. Move along
I Would Like My SR Back Please
People dc from comp games very often! Affecting our SR!
Disconnect issue
Server technical issue?
DCed, reconnected won the game still lost SR...?
Welcome to Season 31 of Competitive Play
Lost SR after winning
Help with disconnects
I got suspended/banned while in lobby?
Competitve penalty
I feel like I have tried everything and I still have lag
I LOST SR EVEN WHEN I WIN?! someone respond cuz idk what
Suspended after rejoining and winning?
About server issue
Overwatch Dev Post Archives & Overwatch 2 Facts & Beta Info
I feel like competitive leaver penalties r too unforgiving?
Unstable connection performance and unfair penalty
"DC" into instant ban
Blizzard disconnected me at the beginnin of competitive matc
Crashing leading to suspension?
Kicked off game, servers dead
RESOLVED! Blizzard authentication servers online again
Overwatch crashed on ps4
Game crashes in early game
Penalise For Wifi Loss
Failed to conect to server + suspension?
Lost 3 placements without even joining
Competitive Points are missing
NOW RESOLVING - Login/Disconnection Issues with European Players
Lost connection to the server
Losing SR even after rejoining the match
No sr gain afther a comp match
Dear Blizzard. You're banning unfairly
Stuck at the team vs team screen
Unexpected server error. Why do i lose SR for that?
Just lost 150 sr cause i was disconnected when I got into a game
Lost Connection to Server
Thrown out of game because of server issues and the banned for leaving
При запуске соревновательного матча не подключило к игре
Why did i dc out of a comp game to log back in again and remake into a new comp game
Penalty feedback
Should you lose SR for Server side problems?
Kicked from comp for server issues
Competitive ban for nothing
Being punished by game's fault
Lost 50 points after disconnecting. reconnecting, then winning
I just lost 50 sr to a glitch
Copa server issues
8/19 - Connection to server lost / Unable to connect
Competitive play banned
Getting warnings for leaving while Blizzard is having issues is not okay
Bannend because i DC
I keep getting disconnected and being unable to rejoin
GrimReaper - Disconnection
Disconnecting from Competitive
Can the game detect if it crashed?
Discussion about disconnecting from comp
Game crashed while in comp after sigma update
Overwatch game error, SR loss
I got suspended for 8 hours and lost 50 sr for silver and 10 sr for tank /not done plasments for dps/ for the game crashing
D/C or Leaver Detection
Stuck on loading screen Got suspended and Lost sr
Disconnect competitive glitch
Suspended for wifi error
Overwatch Makes my internet SH*T THE BED
LOST 100 sr of an unexpected error with new patch
Competitive Accidental Leave Punishment
Leave game due to internet, rejoin, WIN, but still lose 50sr?
Banned bc i afk to attend the door and re joined the game win the game and i got banned
Was just about to win a game and the server closed
We should have a accurate system that if we leave or get disconnected from a match we should be able to join back
Server drop on Blizzard side
Competitive disconnections
Cannot connect to the Ranked Match
Please blizz, fix your servers
Ollie - Crashes
Is there something wrong with the server?
Disconnect from Comp Games
Restore my competition score
[Main Thread] - Unexpected server error
Failed to Connect to Server
Can't reconnect after server disconnect
Banned for the Season, for bad internet
DC problems in overwatch
Freezed screen, nothing works
Last comp game crashed entire lobby
Connection issues - 07/09/18 9 PM PST
Why did the game penalize me after a crash?
Blizzard staff need upgrading
My laptop froze as I entered a Comp Game
Endorsement Level went down
Server crashed and we got suspended and lost SR
Kicked from server during comp match
Please fix your game
Connection problem
To Blizzard plz read!
SR loss due to connection issues
DDoS attack help
Why do I get penalized?
Points of ranked match
Disconnection Suspension
Leaving when the Game Starts but Coming Back
Server crash, player get ban
Comp big succ (lost 100 sr due to losing connection)
Network Issues ≠ Skill Rating Drop
Servers disconnected me from a comp match and penalized me?!
Dropped and Rejoined comp
Kicked out from matchmaking by server
Rendering device lost
Loose SR after rejoining the game (Disconnect)
How is the penalty of being disconnected in Overwatch fair, if I couldn't even connect to the server at first place?
Glitch Penalty and Suspension
Comp match failed to join, 10 minute suspension
Lost 50 SR due to server
--Crash of the game and receive a defeat
Lost SR due to game not connecting
In-Game Issue caused loss of 50SR
Well Sc***w Me ! I got DC'd
The server shut down for no reason
I got an disconnect and lost all my sr
Is the vampire hunter skin sombra skin coming back
Got suspended because OW server dropped me
Random Closeout and Punishment
SR loss for server closing
Suspended. In competitive overwatch
I got dossed and lost sr bc of it
Overwatch needs to fix this
There is almost no reason to reconnect to a competative game after dc! Any ideas?
Please remove my penalties
End game showed "Victory" but logged as Defeat
Lost 80sr give or take for a game bug please help
Got suspended during comp match bc i lost connection to game servers.. cant rejoin now
Lost Internet For 5 Seconds, Banned
Micro cuts and why i have to pay so high for them
Being suspended for my Internet Crashing
Why am I being suspended for Blizzard glitches?
Auto Suspension, game found then immediate suspension
Black Screen Comp Ban
Sever Loss/Competitive Penalty
Losing wrong sr from disconnection
Loosing connection and getting penalties
Disconnet SR Loss
Randomly kicked to main menu
Error when connecting to the server and I got a sanction
Failing to connect to a match treats the user as intentionally disconnecting, results in suspension
Anyway to restore the lost SR?
Extremely unlucky comp ban
I got disconnected from the server (Not my network's fault) and lost 100 sr with ban
Server disconnection mid-match
Lost 50 SR due to an error on Blizzard's end?
How many suspensions?
I'm mad about this suspension system
Suspended from Comp, despite never entering the game?
Suspensions for DCing
Absolute Joke of an eSport
Lost 50 SR because of servers down
Lost server connection
Suspended after not being able to connect to competitive match
So you lose 50 sr and ban 15 mins if you leave in the first 10 secs?
Glitch with comp matches
Rialto bug causing dc
Random Warnings
SR Loss Bug after disconnect and reconnect
Competitive Play Ban
Overwatch hard-crashes to desktop after update to
No option to rejoin
Got disconnected in a Ranked match... Couldnt rejoin, lost SR and got ban
You dropped my connection and ban me for it
DDOS attacks are real, and Blizzard isn't doing anything about it
General Competitive Question
Penalty for game crashing
Competitive Season 26 Extension
Got Banned for 5 mins from Que after joining back and WINNING
Loading screen bug
Disconnect vs Leaving
Competitive overwatch ban due to internet failure
Server crash on ps4
[Playstation] Both teams had a mass disconnect
Blizzard Servers Disconneted in the middle of a Comp game
Suspended after reconnecting to match
Stuck on hero screen in comp
Server side disconnect
Shouldnt lose SR if ur internet blips and u come bk and win
Confused about leaver system
Client Requested Disconnect Error
Disconnected and suspended at the start of the game
Overwatch matchmaking ban from nothing
Remove Leaver Penalty, Please
Suspended from competitive due to bug
Disconnection lost point after reconnection
Forced to suspend
Comp auto kick?
Ban in ranked games for a season
Dc's and banned
Losing Connection while in a Comp resulting in a Penalty
Instant match cooldown for inactivity
Is this right? Title must be at least 15 characters
Review of Overwatch's Leaver/Disconnection policies
Question About Disconnecting From Matches
Losing 50 SR for DC'ing then returning
I've lost 170 points for battle net connection problem!
PC Crashes only in Competitive games
People dc from comp games very often! Affecting our SR!
"Failed to connect to server" = 50 lost SR
Server error causing comp ban and -50
Near DC in comp and reconnected
Do You Get Penalized If You Rejoin Immediately?
Overwatch disconnecting
Comp server crashed during the game, lost SR
Kicked for inactivity waiting for a load screen?
How is it my fault?
Banned for trying to play
Incentives for leavers to rejoin
Restore SR for competitive disconnect
I’m confused about comp suspension
Disconnection from server
Why are there bans for Disconnects?
Lost Sr and Ban for server maintenance issue!
Lost SR because I got kicked out of nowhere
Bug/error lost 100 elo
Got banned from comp for [ failed to connect to server ]
Receiving penalty for leaving a comp game
ENDED: Blizzard DDoS attack (Live and Beta are now okay)
I lost SR because my game crashed during a match in lucio ball
Just read your topic on penalties... it's dumb, here's some free ideas how to fix it
Is there anything to be done about sr loss from DC's on Blizzard's end?
Ban repeal, please help
Disconnect suspended
Disconnecting in Comp matches
Suspended after Rejoin and win

Below, we wanted to re post something on this subject. Jeff Kaplan had a post on the old version of the forums. Since those forums have been retired, we’ve quoted the original philosophy here.