Kicked out mid game and received competitive ban

[Griseldathic-1464]

I just played a few games for my placement matches and everything went alright, except when I did tank placements. I queued and got a game but within 1 minute of the game starting and already fighting for the payload I got disconnected and brought to the game loading screen, then proceeded to get a 10-minute ban for something that happened not within my power. I have the clip of it and will be willing to post for some context if needed/asked.

I would really like some help and question if a loss can be taken off my account for this reason.
Thank you in advance

[Nicole-1893]

@Griseldathic-1464

I would really like some help

Please follow the instructions from the staff in the pinned threads:

https://us.forums.blizzard.com/en/overwatch/t/common-technical-issues-and-solutions/239609/29

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@Griseldathic-1464

question if a loss can be taken off my account for this reason

This is also answered in the pinned threads. Short answer: no. Further details can be found here:

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