Got banned and SR removed due to game bug


I just wanted to join a competetive match. But right after matchmaking found a game I was sent back to the main screen, where I only could see that I can “Rejoin Match”, but when I clicked that, nothing happened. I then exited and restarted Overwatch to try a rejoin afterwards, but the only thing that I could notice, was a temporary ban.

I was deducted 50 SR for that and got banned for 10 minutes for a f*cking bug. I want my SR back, Blizzard!

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i got bannded 2 times and we lost 100sr

I need my sr back :((((((((((

All disconnections and game crashes counts as leaving the match and will be penalized appropriately. The game server has no way to discern a legitimate disconnection or game crash from one that is forcefully caused by a dishonest player to bypass leaver penalties. You can learn about this policy here:

Remember if you see the message, “Lost Connection to the Server” in the title screen or the message “Failed to Connect to Server” in red text in the text chat box, this means there is something that disrupted your connection to the game server and not a problem with the game server itself. There can be a variety of reasons this happens including those that don’t disconnect your computer from the Internet. There is great troubleshooting to start with that can most likely resolve most issues and I encourage you to check them out here:

As always if nothing in that guide works, please reply saying you completed these steps and additional advice can be provided. Good luck!


me 2 and my freind i did 2 times twice and i recordded it

hahahahahahahahahahahahhahahahah its not in our end JESUSH Christ its been happening from 3 hours ago

Yeah that’s somewhat fine, but not in this sheer numbers :slight_smile:

So far, so Theorycraft. I see many people are experiencing those issues today. It seems like the EU servers are impacted. I hope Blizzard will refund all affected players SR, because it’s obvious that it’s their fault this time.

One can always hope, but then again, i wouldn’t get my hopes up.