After the issue with connection to the Blizzard I was banned

[Ozi-21777]

Hi,
last time I experience issue with connection (to the Blizzard servers).
I understand, I’s happens, but why do you ban me for 2h? This is not my fault or my internet issue (all connections are up and I can open different sites) but I see that Blizzard application just can’t connect and when this happens during the game I become banned. I don’t go out intentionally, only on connection issue (and this is only last time). I don’t want to have history with leaving. And be regularly banned. Please do something.
Thanks.

[LightStorm-1921]

You’re so right, this is screwed up, If your computer restarts, you get disconnected or have any other connection issues. They treat you the same, you should be able to appeal season bands. To forfeit rewards and such, is too extreme. Almost makes me rethink playing this game entirely. The things they make you do, Blizzard Classic games like WarCraft III and this new Blizzard system is still… frustrating… I’d like to just be able to surrender sometimes and not play a losing cause…

[Kaedi-11739]

Unfortunately all disconnections and game crashes counts as leaving the match and will be penalized appropriately. The game server has no way to discern a legitimate disconnection or game crash from one that is forcefully caused by a dishonest player to bypass leaver penalties. You can learn about this policy here:

Overwatch Technical Issues, SR Loss, and Leaver Penalties

Hey everybody, I wanted to take some time today to discuss Leaver Penalties and how they relate to Technical issues. We understand that leaver penalties are an annoying thing to experience. Technical issues can be complicated to troubleshoot. To add penalties to your account can seem like adding insult to injury. This isn’t our intent. The competitive penalty system may not be perfect, but there is reason behind it. When we created the leaver penalty system, we took in a lot of player feedbac…

[LightStorm-1921]

Funny thing is i got back into the game and finished it out… still treated me this way… Makes me rethink playing this game in comparative entirely.

[Kaedi-11739]

Funny thing is i got back into the game and finished it out… still treated me this way… Makes me rethink playing this game in comparative entirely.

The rules are if you can return within two minutes, you are not penalized, but if take longer than two, the penalty stands regardless of the match outcome.

[LightStorm-1921]

They should have and appeal process to help players who unfairly got treated this way. ok didn’t know that…

[LightStorm-1921]

So if your computer restarts…, crashes or whatever your screwed? or disconnects?

[Kaedi-11739]

They should have and appeal process to help players who unfairly got treated this way.

Sorry but when it comes to disconnections and game crashes, you still harm your teammates chances of winning, and the overall match quality. These penalties are designed to get you stop if the problems are frequent and troubleshoot the issue before you attempt again.

[LightStorm-1921]

Ok, i’m not sure who you are. I hear you. Thanks for the info, I hope this is helpful to someone.

[Kaedi-11739]

@LightStorm-1921

Ok, i’m not sure who you are.

I am WyomingMyst. Just a player like you but I am also a forum MVPtake the time to help other players in Overwatch with problems they have. I frequent the technical support forum the most, but often jump over here to check every now and then for technical support issues that are not necessarily game bugs. Cheers!