Losing SR when Game Crashes/Freezes

Once in a blue moon Either I will accidentally close the game when i’m trying to close all the tabs I had open browsing while in Queue

Or the game will Glitch and not let me select a hero or freeze. I think we should be given 1-2 grace allowances before we are first banned for 10 minutes and lose 50 SR.

Unfortunately all disconnections and game crashes counts as leaving the match and will be penalized appropriately. The game server has no way to discern a legitimate disconnection or game crash from one that is forcefully caused by a dishonest player to bypass leaver penalties. You can learn about this policy here: