My game crashed the moment i joined a comp game

[zeef9000-2578]

as the title says my game crashed immediately after I joined the game and received -50 sr and a 15min suspension for something that I can not control. its the games fault for crashing why should i get punished for that. I demand that my sr be refunded back to me

I couldn’t copy the entire crash code but I got some of it: 2602D32C25B5

edit: it crashed again here is the code that i got
14BF7EA2-63EA-45F8-A927-CD63D6E8E50A

[Nicole-1893]

@zeef9000-2578

its the games fault for crashing why should i get punished for that. I demand that my sr be refunded back to me

Crashes of the client are due to local issues/conflicting software on the PC. But either way, SR is not refunded for any reason, per the thread at the top of this forum: Overwatch Technical Issues, SR Loss, and Leaver Penalties.

We can look over a DxDiag to help you spot errors, but most members of the forum can’t read those error codes unless they are staff.

Common Technical Issues and Solutions

What to do if you Need More Help Technical issues can be very frustrating to try to diagnose on your own. Fortunately we have both a helpful community and support staff who can help locate the problem with you. If you prefer to troubleshoot with the community/blue posters and see if anybody else is having similar issues, start a thread with this information: For all technical issues: Create a text copy of your DxDiag using these instructions. Once you have that made, open the file. You’ll ne…