Hi. I was disconnected during a Competitive match and was unable to go back online within the Blizzard client for nearly an hour. I know that this issue wasn’t caused by my Internet connection because I was able to browse the Internet as normal during this time. When I logged back on, I had lost 50 SR. I know that the pinned forum post on this topic describes such an occurrence as “pretty rare,” but I’m wondering if there’s really nothing to be done for a disconnect that had nothing to do with me. Thanks for your time!
SR is never refunded in these cases.
Just gotta accept it as unlucky and move on.
The issue may have been on the route to Blizzard within the ISP’s peering network, but there haven’t been any server outages reported for a while.
As for the SR loss, there is no way to differentiate between pulling your power cord and leaving with a disconnection. They look exactly the same to all pieces of software.