This needs to be fixed ASAP

Where it’s a frozen screen on competitive this glitch literally happened to me three times and I got suspended for 1 day. How is this my fault?

The symptom you describe is actually more likely related to a connection issue based on past player experiences. Start with this troubleshooting if you have not already.

https://us.battle.net/support/en/article/112208

Unfortunately all disconnections and game crashes counts as leaving the match and will be penalized appropriately. The game server has no way to discern a legitimate disconnection or game crash from one that is forcefully caused by a dishonest player to bypass leaver penalties. You can learn about this policy here:

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