I’m sorry, but I am completely done. I work myself up to Diamond, being around 3030, and I wanted to play one more match before the season ended. Thanks to you, Blizzard, I was disconnected from the game because I lost connection to your servers. I have excellent internet and wouldn’t put the blame on you if it were my fault, but it isn’t. This is not the first time this happened. In fact, I’m not the only person this happens to. Thanks to you, I’m down to 2980, and have been penalized for “abandoning” the match. I didn’t abandon anything, you threw me out of the game, and thanks to you, progress of days has been undoned. Why am I punished for playing your game?
I understand how frustrating this is, I’ve had the same problem of disconnects during comp and got banned for a bit. This really needs to be fixed or else we just can’t play the game. (because it will ban us until we literally can’t)
Unfortunately all disconnections and game crashes counts as leaving the match and will be penalized appropriately. The game server has no way to discern a legitimate disconnection or game crash from one that is forcefully caused by a dishonest player to bypass leaver penalties. You can learn about this policy here:
Remember if you see the message, “Lost Connection to the Server” in the title screen or the message “Failed to Connect to Server” in red text in the text chat box, this means there is something that disrupted your connection to the game server and not a problem with the game server itself. There can be a variety of reasons this happens including those that don’t disconnect your computer from the Internet. There is great troubleshooting to start with that can most likely resolve most issues and I encourage you to check them out here:
As always if nothing in that guide works, please reply saying you completed these steps and additional advice can be provided. Good luck!