I am so tired of continually being disconnected from overwatch competitive and being suspended for it. This is literally the only game that has problems with my internet. I have consistent 150+ Mb/s download, and my internet rarely if ever drops out. Why is it that this game can’t seem to hold a connection with it’s own servers? The odd thing is that it only happens in competitive, and it happens most often as soon as I join a game, making it impossible to reconnect. This tells me that it is a blizzard server problem, or maybe a bug in the game. It is not a coincidence that it happens at that exact time so often. Computers just don’t work that way. Why is it that even if I reconnect, it still ends the match before it starts, and then docks me 50 sr and suspends me? It’s like I never reconnected.
I am a computer engineering student with networking emphasis. I know how programming/networking works. You should be able to have some kind of protocol that analyzes the disconnect and determines if it was intentional. Also, you should not end the game immediately upon someone disconnecting at the beginning of a comp game. The game should be paused for 1 or 2 minutes allowing the person to reconnect. I am not saying people that purposely press “esc” and then “leave game” should get to rejoin, i am saying that people that disconnect due to a server error should be able to rejoin. This is not an uncommon occurrence, either. I browse the forums frequently, and other players have the same problem. It isn’t like the game freezes and then suddenly disconnects, it will be in the middle of a fight, I have perfect ping, and then BAM. I’m back on the login screen and it says “couldn’t connect to game server”. I have occasional lag spikes where the ping skyrockets to 1000 or more, but I don’t disconnect then. Why can the game tolerate that much lag over a spread of a few seconds, but it disconnects so fast randomly? Also, why the crap does it make me re-type all my login info to relog even though it can auto login when I startup the game?
My point is, Blizzard has been ignoring this problem for months. I would be slightly more ok with the disconnects if their stupid leavers penalties weren’t so dang instant and harsh, not leaving any room for people that disconnected on accident. Technical support has been no help, I have contacted them, and they basically said that it was my internet/computer’s fault and that I should try their list of steps that I know for a fact don’t help because I’ve tried them many times. I’m not blaming the support reps, I’m sure they have a script that they have to follow when they’re doing these types of calls.
The least Blizzard could do would be to at least acknowledge this as a real problem and not just separate isolated incidents. If anyone else has this problem, I would appreciate it if they would comment on anything that might have helped them relieve it.