I (and others I’ve discovered) have been running into a serious issue where the game will randomly disconnect and the launcher will go offline. This has happened so much, it’s lowered my endorsement level that I had maintained for over 2 months. I was disconnected during a game that we had a chance at winning. The game will also occasionally hijack my controls and cause me to use or not use certain abilities and move in ways i don’t want when it’s about to disconnect me. This has happened so much I’m afraid I could be banned for Gameplay Sabotage soon. What worse is that I have no way of contacting Blizzard support directly, as the Continue option for every way of contact remains faded, even when every query is filled out. I’ve seen so many other PC users complaining about this and I’m astonished Blizzard has done nothing about any of these issues.
I’m not a toxic player. Every other non-toxic player I’ve played with has liked me. My average endorsement level is 4. I’m not a leaver, not a thrower, and I’m afraid the auto-ban system is going to think I am and wrongfully ban me. Something needs to be done.
Edit: So, I was finally allowed to do a Scan and Repair, and it made it worse, just like what happens after every time the game updates, no matter how small. Odd thing is, none of these things ever happen on the PTR. I’ve never been disconnected from the PTR, I’ve never had lag on the PTR, only on the main game. This isn’t as much a problem with packet loss or my wifi connection. This has everything to do with Blizzard. Again, I’m not the only person to complain about this. I’ve seen a bunch of threads similar to this and many people have complained about this in game, different people every time. This is a server issue, not a personal issue.