Blizzard can’t tell if someone pulls their power plug or had a blip in their service. Because of that, they treat all game leavers the same. You can read more on their policy, including why they do not refund SR, here:
Blizzard can’t tell if someone pulls their power plug or had a blip in their service. Because of that, they treat all game leavers the same. You can read more on their policy, including why they do not refund SR, here: