Losing Connection while in a Comp resulting in a Penalty

Disconnections are no fun, but they can happen for a variety of reasons. So we’ll need more information on your part in order to help you. Remember to stop playing Competitive play as penalties will not be reversed for any reason and try to start with these starting troubleshooting steps.

If you successfully work through these steps and find your connection is still dropping, let us know and we can work to help narrow down where the disconnection may be happening.