Broken servers again

Was playing comp, today, i had 20 ms, completly normal nothing bad

suddenly, game drops me out of nowhere

I try to join again, it works

then it drops meout of nowhere again,

PLease fix

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I wasn’t having any problems so it’s possible that it’s something to do with your isp.

well i just lost 80 sr because of this random problems…

like come on give me a break

Yeah but if it’s isp related I’m not sure what you want Blizzard to do.

Try turning off all (other) devices (phones, laptops etc…) I notice that my game runs better when almost everything but the system running the game is switched off; Also try using Window size not full size its not much but it can helps some systems.

Working as intended, stop leaving games.

Unfortunately all disconnections and game crashes counts as leaving the match and will be penalized appropriately. The game server has no way to discern a legitimate disconnection or game crash from one that is forcefully caused by a dishonest player to bypass leaver penalties. You can learn about this policy here:

Remember if you see the message, “Lost Connection to the Server” in the title screen or the message “Failed to Connect to Server” in red text in the text chat box, this means there is something that disrupted your connection to the game server and not a problem with the game server itself. There can be a variety of reasons this happens including those that don’t disconnect your computer from the Internet. There is great troubleshooting to start with that can most likely resolve most issues and I encourage you to check them out here:

As always if nothing in that guide works, please start a new post in the technical support forums saying you completed these steps and additional advice can be provided. Good luck!


as far as i know, one of the easiest well to tell if its the server of your connection easily is watch your ping,

If your ping goes in the thousands, and then you drop connection yeah its your fault

but ifyour playing normally, And litearlly out of nowhere, when you had no lag and you suddenly get dropped? suspicious

Reasonable logic, but there is a lot more at work behind the scenes. Remember that your connection goes through several hubs between you and the game server. Any of those cut out or if there is a line break, then boom. DC without warning.

In the Technical Support forum we work to identify such issues by running a comprehensive connection test called a WinMTR test which I will leave the instructions here, however I am not always on the forums, and I encourage you to either move this topic or start a new topic to the technical support forums where myself, Blizzard Support Agents, or other players like me can review the results.

WinMTR instructions:

  1. Download WinMTR from (Console players need a Windows Desktop Computer connected to the same network as their console to do this.)
  2. Unzip the file to the Desktop.
  3. Open the WinMTR folder and select the 32 or 64 bit version. Choose whichever one corresponds to your version of Windows.
  4. Run the WinMTR.exe
  5. Type the IP address you want to trace in the “Host” field. To get the correct IP you will actually need to open up the game and go Practice Vs AI or Quick Play and if you are on PC hit Ctrl+Shift+N and it will bring up the ingame network diagnostic graph, or go to Video > Options > Display Network Performance Graph if you are on any platform including Console. In the top left corner is the IP address you want to run WinMTR to.
    Network Graph
    note When looking at the IP it will show up ingame as something like You will want to leave the last 5 digits and the colon at the end off and the IP you want to use is just the
  6. Once you notice the connection issue while playing, play for about 6 more minutes, minimize the game and click on “Stop”.
  7. Click on “Copy text to clipboard”, then return to this forum thread.
  8. Type two sets of four squiggly lines and then paste the contents of the WinMTR test between: ~~~~ Paste WinMTR Test Results Here ~~~~

If in the event you can’t even connect to Overwatch and get into any game mode at all, please use one of the following IP addresses based on your geographical region:

  • US West -
  • US Central -
  • Brazil -
  • Europe -
  • Europe -
  • Korea -
  • Taiwan -
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