Hey there all,
Tonight at around 8:30 PST we noticed a server wide issue affecting a large number of players. Thanks to the reports of players like you, we were able to identify an issue extremely quickly. Our developers are currently looking into what caused it and trying to fix it now.
In situations like this, Customer Support doesn’t restore competitive SR lost or remove penalties (including endorsement levels, xp penalties, temporary suspensions, etc.) For more information on this, you can check this link.