Hey y’all,
We’re aware of issues causing “Unexpected Server Errors” for some games right now. Our server squad is on it. Thanks for reaching out to let us know, and sorry it’s getting in the way of your games.
Note that any time you have this error we recommend against queuing for any game type that may get your account penalized. Typically I’d recommend custom games for anybody who can get in. Once I hear back that things are fixed and you have the all clear, we’ll post and release you back on the quick play/competitive queues.
Please note that we don’t reimburse for penalties for situations like this because the system is designed to account for these rare issues and let you keep climbing as long as there’s no egregious abuse of leaving. More info at the thread below.