Getting Banned after a Crash

Soooo… playing comp. Computer crashes (no idea why first time ever) game shuts down. I log back on but can’t join my team back because you banned me out. Thoughts?

Most likely it was early in the game so the game got cancelled, which would explain why you couldn’t join back. Or in the time you were gone, the rest of your team left assuming you weren’t coming back, this would also explain why you couldn’t join back. How long were you banned for?

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If you mean just couldn’t resume the game, Mercy covered it.

If you mean actually banned. That doesn’t happen for one leave, so what have you been doing?

people may have chose to “Right click” and avoid you as a team mate. That happens. Usually it happens to RUDE players in game. Sometimes I even wonder if Blizzard actually DOES tamper with the match.

Yesterday there was a person that was REALLY abusive in chat. Of course we all right-clicked them and reported them. Within minutes they were GONE from the game.

Best advice in a Competitive game. DO NOT USE the match chat. Any time someone is typing in Match chat, vs team chat. It generally is a person COMPLAINING about something.

Can you please provide a description of the crash including the system behavior or any error messages you saw.

Unfortunately all disconnections and game crashes counts as leaving the match and will be penalized appropriately. The game server has no way to discern a legitimate disconnection or game crash from one that is forcefully caused by a dishonest player to bypass leaver penalties. You can learn about this policy here:

Rejoining a game without penalty is only possible during certain phases of the game and within a timely manner. If you leave a game either during the pre-game or during the first minute of the game, the game will automatically cancel (remember the 10 second rule does not apply to the leaver, but as a warning to other players that the match will cancel). You can rejoin the match during the initial hero selection screen if you are lucky enough to quickly reconnect though.

Otherwise, you can only rejoin any-time after one-minute of match time has passed up until the match completes. However you only have two minutes to do so without penalty. If you rejoin a match after two-minutes, you will still automatically be marked with a loss an be penalized with a -50 SR cut and a ten-minute suspension. This rule ensures that no one can abusive the leaver system by attempting to return to a match after deliberately leaving in order to avoid such penalties. Furthermore leaving three or more times in a single match will result in an automatic penalty. If you fail to return to a match by the time it ends normally (regardless of match result) you will be penalized.

This is not possible for a current Competitive match in progress

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I was playing Zen and it made like a machine gun noise and froze and said error. I had to close out OW fully then it banned me for 10min