Server Closing kicking the players out! COMPENSATION

[Kaedi-11739]

A server malfunction itself happens extremely rarely and if it did, it usually restarts the match. Now if there was a problem with the connection closer towards Blizzard’s end that could affect multiple players that will still be penalized.

@Drakuloth

What if it was the server’s fault?

Often we hear mentions of one off issues when we discuss penalties. “What happens if the servers crash or if Blizzard’s ISP has a problem?” or something of that nature. This does happen from time to time, but it’s pretty rare. The system is built to take that sort of thing into account, and periodic issues like this shouldn’t tank your skill rating too much. This is why the first few penalties are lenient compared to later ones. Over time even the Skill Rating drops will even out as you keep playing normal matches. As long as you aren’t intentionally leaving or having tech issues, this shouldn’t affect your account too much.