I’m pretty sure that doesn’t always happen.
First, yes I am aware that for cases like individual DC’s, yes. Blizzard has zero way of knowing if it was on their end or the users end including their ISP.
However, on several occasions, such as a mass outage that took place a few months ago where many got kicked out of their matches and couldn’t log in, Blizzard came clean and said it was the clients fault that those outages occurred and when people complained about it, they simply were honest and said they had no way of refunding SR because there is no algorithm or feature on their servers that allow them to do that.
I’m just wanting to know if there is going to be some method of compensation for those people who lost their SR in the future in case something like that occurs again since it is only fair that they be compensated for something that is proven to not be a fault on their side.