Howdy!
We cover our stance on the penalty system and disconnections Here. As for disconnections in game. When you play Overwatch the client has to maintain a constant and stable connection to and from the server. A hicup or unstable wifi, for example, could cause issues without your whole internet going down.
I would recommend troubleshooting with the following steps:
- Power Cycle your home network’s modem and router following the steps Here.
- Once the network and PC are back online flush your DNS cache using the commands Here.
If the issue continues to try to capture the disconnect by running a WinMTR at the start of your game following the steps Here. Feel free to post the results back here.
Thank you