This forum is not actively monitored by the developers.
From the stickies:
What if I want to provide feedback on the penalty system?
We understand that the penalty system can always be improved. If you have specific feedback for things we might change to make the system better, we have forums for that. You can use the Competitive Discussion or General Discussion forums to deliver that feedback. We’ve got some folks there that check those threads for player feedback and report to the developers. Some of our development team will even reply to threads there, too.
source: Overwatch Technical Issues, SR Loss, and Leaver Penalties
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