Penalties for your WIFI

Because you cannot tell the difference between “Crappy Wifi” and someone Unplugging there router.

If you have Crappy connection, either pay for better internet, or dont play a game that causes you to get banned (Which would only happen after SEVERAL leaves) for crappy internet.


Move out of your mom’s house, get your own place and connect via ethernet. Simple solution.


Depending on your area you could also try using a hotspot from your mobile phone.

I have AT&T and I use my hotspot to play just about everything. Sure I only get 10 GB a month but that’s more than enough if I’m not doing downloads/uploads/updates and I find it usually runs way better than the home WiFi.

Wireless technology is known for its unreliability and latency. Use a wired connection or at least get a better router and maybe an extender if you can’t use a Cat5+ cable - or stop ruining games for your teammates and stay out of competitive mode.

I feel you OP greatly here…just this past week I’ve been getting disconnected like no other and ONLY FROM COMP. I’ve played this game for over 2 years now and have not had a single disconnect in the middle of my game - yes i’ve witnessed others leaving, but never happened to myself. I’m now going on my 5th loss from this weekend from disconnecting and it’s literally only on comp.
My internet doesn’t go out, but rather blizzard disconnects and fails at logging back in after 5-10 minutes. I’m not sure what’s up, but it’s very frustrating and definitely not doing it on purpose. I literally played 5 quickplay games in a row with no DC before trying comp and right before the 1st round ended…my internet cut out and couldn’t rejoin. I’ve never gotten any type of warning before and now I have a -75% exp icon and message saying not to leave another game or a penalty will be enforced. So yes, if I get banned on that account and can’t play simply because the blizzard client is bugging and not connecting, blizzard will be hearing my two cents.


Unfortunately all disconnections and game crashes counts as leaving the match and will be penalized appropriately. The game server has no way to discern a legitimate disconnection or game crash from one that is forcefully caused by a dishonest player to bypass leaver penalties. You can learn about this policy here:


If you are at the 8 hour ban that means you have left multiple games already and risk getting a season ban if you continue to leave games. A season ban will disqualify your season results and lose all end-of-season rewards and you will be one step closer to a permanent ban from Competitive Play. Suspensions and bans from Competitive Play CANNOT be appealed. If you are disconnecting frequently, AVOID playing Competitive Play.

Remember if you see the message, “Lost Connection to the Server” in the title screen or the message “Failed to Connect to Server” in yellow text in the text chat box, this means there is something that disrupted your connection to the game server and not a problem with the game server itself. There can be a variety of reasons this happens including those that don’t disconnect your computer from the Internet. There is great troubleshooting to start with that can most likely resolve most issues and I encourage you to check them out here:


check your router, and wireless adapter

I’m doing a clean reinstall of windows tonight…about the only thing that it’s boggled down too now :frowning:
No issues with any other game mode except for competitive and just started Friday night. I received a 10 minute suspension, a note saying -75% exp, and not to leave another game or penalty will occur.

Wait, people seriously play comp over WiFi? I wouldn’t do that on an account I cared about even with a $400 router.


You are in full control over your ISP. If you wana play a competitive game you should be directly connected not wirelessly.

Why keep playing comp after their Wi-Fi disconnects them? Reconnecting a minute later doesn’t mean it won’t disconnect again, just take a break.

Have you tested your connection route yet? A WinMTR test is the next best option if you already did all steps in the guide I linked. Please be sure to start a new topic in the technical support forum and post the results there if you need help reviewing them.

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If you play on wifi, make sure you have a decent router, that has 5ghz wifi band, use it, much better than 2.4ghz. Netgear and Asus router are decent.

It’s not out of your control, you can get better/more reliable internet, also this obviously isn’t just a one off thing, since you’ve gotten up to an 8 hour suspension from ranked.

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You should not be queuing into comp without a reliable connection. Other modes have a backfill system so that people who may disconnect for ANY reason can still play the game. If you subject your teammates to playing 5v6 (again, for ANY reason), there are consequences for you just the same as for them.

In fact, the consequences for the leaver should be harsher so people who may disconnect (for ANY reason) understand that comp mode isn’t for them, but plenty of other modes are.

I hate people like you! “Oh I just got disconnected, it’s not my fault”. Recieving a 8 hour suspension means you disconnected from multiple games. Get better internet and play Ethernet. It is your fault because you can choose to stay out of comp. you are constantly ruining games for other player and it’s good that you are getting punished. Just stay away from come dude seriously. That’s what I did when I had random computer shut offs.

If you got banned for 8 hours, then this isn’t the first time this has happened. Fix your internet.


How often are you DCing?

I had a really bad day the other day, I had one DC (Annoying hiccup one where you immediately reconnect, but it was a starting game so it just canceled and gave me the L). Then literally the moment the next game I queued started my daughter fell and hurt herself so I had to leave.

Two leaves back to back lead to like an hour (Might have only been half an hour).

What are you doing to have an 8 hour ban?

And to repeat everyone else. Use a hardline for your connection. Wifi is great and all but we still have cords going straight to our gaming PCs.

came in to say exactly this

the system is working as intended.
it’s designed to keep people like you (OP) out.

to keep out those people who shouldn’t be playing comp, but have to be forcibly removed because they’re too stupid to get the clue that maybe they should fix their internet.

much like a drunk at a club who keeps causing trouble for the patrons, but won’t leave when asked.
eventually, the bouncers throw him out.

that’s what’s happening to you, and it’s 110% deserved.


Hate to break it to you, but your network is in your control.


If your router is a cheap piece of crap, you have the control to replace it. If your WiFi card in your computer is awful you have the control to use a direct connection. If your router is too far from your computer you have the control to get a powerline adapter to get a stable connection running through your houses powerline.

Blizzard isn’t responsible for your crappy home network and most importantly, your team mates aren’t either.