Account Suspended after game

This has been happening for the past few days now, but sometimes after a game, I get logged out with an account suspension. I am unable to log back in, for “Lost Connection to Game Server” prevents me. I don’t throw, I’m not too toxic (though I can get heated at times), I try to listen to the advice that I get from teammates, and I don’t cheat. However, people do say they are going to report me after I make a misplay that costed the game or because of something that can be blamed on human error. I don’t know if this should be technical support or general, but I just want to know what is happening to my account after these games.

I have silenced account and suspended for abusive chat so system doesn’t care about truth just automatically ban you after 3-4 reports in one game

Unfortunately all disconnections and game crashes counts as leaving the match and will be penalized appropriately. The game server has no way to discern a legitimate disconnection or game crash from one that is forcefully caused by a dishonest player to bypass leaver penalties. You can learn about this policy here:

Remember if you see the message, “Lost Connection to the Server” in the title screen or the message “Failed to Connect to Server” in red text in the text chat box, this means there is something that disrupted your connection to the game server and not a problem with the game server itself. There can be a variety of reasons this happens including those that don’t disconnect your computer from the Internet. There is great troubleshooting to start with that can most likely resolve most issues and I encourage you to check them out here:

As always if nothing in that guide works, please reply saying you completed these steps and additional advice can be provided. Good luck!


Your issue is not related to the original poster about having disconnections. Learn more about the Blizzard Code-of-Conduct and what to report appropriately for here.