Disconnecting and punishment

[Storm-17638]

Hey, I was just in a competitive game and I disconnected due to an internet issue.
The enemy team had a player whom upon dying instantly left the game which should have been a free win for my team.

However after about a minute I myself disconnected from the game and was only gone for 1 minute 30 sec and returned before the game had ended and enemy team left yet I was still punished with the sr loss and not gaining the sr from the win that the replay feature says I was apart off. This really annoyed me and I would appreciate any help regarding why this happened and maybe a “refund” of my sr that was lost unfairly.

[Rakehell-11616]

You can’t get SR refunded for internet problems, it’s your responsibility to have good connection when playing comp

[Kaedi-11739]

SR will not be refunded. See this topic from Blizzard for details:

Overwatch Technical Issues, SR Loss, and Leaver Penalties

Hey everybody, I wanted to take some time today to discuss Leaver Penalties and how they relate to Technical issues. We understand that leaver penalties are an annoying thing to experience. Technical issues can be complicated to troubleshoot. To add penalties to your account can seem like adding insult to injury. This isn’t our intent. The competitive penalty system may not be perfect, but there is reason behind it. When we created the leaver penalty system, we took in a lot of player feedbac…

[FizzyD-1586]

SR will not be refunded. See this topic from Blizzard for details

Let me paraphrase this overly written blog post:
“Poor connections might be your fault, but it could also be ours. Either way, you will take a penalty, even if the issue was on our part. Keep playing Overwatch!”