Disconnection and Ban

I am sick and tired of disconnections from your server. Apart from continuously losing point this is the second season I got banned because of the disconnections. I am not going to pay the price of your crappy network. I want a refund!!!

Unfortunately all disconnections and game crashes counts as leaving the match and will be penalized appropriately. The game server has no way to discern a legitimate disconnection or game crash from one that is forcefully caused by a dishonest player to bypass leaver penalties. You can learn about this policy here:

Remember if you see the message, “Lost Connection to the Server” in the title screen or the message “Failed to Connect to Server” in yellow text in the text chat box, this means there is something that disrupted your connection to the game server and not a problem with the game server itself. There can be a variety of reasons this happens including those that don’t disconnect your computer from the Internet. There is great troubleshooting to start with that can most likely resolve most issues and I encourage you to check them out here:

As always if nothing in that guide works, please start a new topic in the technical support forum saying you completed these steps and additional advice can be provided.


Also as a fair warning since you stated this is your second season ban, you are not on your final warning. Any more season bans on your account will result in a PERMANENT ban from Competitive Play.

Then don’t play comp. when you leave, everyone else’s game is ruined