I wanted to play Overwatch today. And wanted to join a Comp match but it just said “Game found” and after a while the following message appeared in the chat “Failed to Connect”. Now I had this problem before. I had this problem yesterday and earlier this year and heard several people complaining about this issue.
So I decided to contact customer support regarding this issue. And about my 8 hour suspension and SR and Endorsement loss. The only thing customer support can do is troubleshoot your connection and system files. While this already happened several times. My boyfriend even got a season ban last season because of this issue and he is on a complete other network in a other city.
So I said Okay, well if you can’t remove the suspension can I contact someone who can do this and check this issue since more people are experiencing this and this is for me again just a waste of games I won and also the 8 hour suspension which gets longer every connection failure is also a waste of time.
Really, I love the game. And I love the leaver system. But thinking that I spent more than 100 euros at least on this game and a lot of my time. And not getting any support to resolving my suspension or anything like SR which took me a lot of time really disappoints me. People buy Blizzard’s games and support them but they also expect something back when there is a problem at their side or Blizzard’s side.
So I hope anyone reads this and can help me out of this stupid suspension. And if you’re experiencing this too please reply. Because then I don’t feel like I’m the only on at the moment. It just doesn’t make any sense and it kills my enjoyment playing the game.