How to Write a Good Bug Report

Greetings Heroes,

Welcome to Diablo III Bug Report Forums! To get started on this forum, please read through this guide as it explains some Do’s and Don’t’s for bug testing and reporting.

Ground Rules

  • Feedback is NOT a bug. Anything related to feedback, class balance, boss suggestions, etc. belongs in another forum.

  • We read every single thread that is posted on this forum. However, we will not always respond to every thread. If you do not get a blue response, please DO NOT bump posts. We will ignore and possibly delete any post that simply says “Bump” or demands a response from a Blizzard poster.

  • When reporting a bug, please make a thread for each bug you find. Threads that contain multiple bugs are difficult to manage, especially if we are unable to reproduce any of them on our end.

  • Please use the Search feature to search the forum and see what bugs are posted. If you have a duplicate thread, we will lock it and point you to the current thread where the bug is being discussed.

  • Please specify which character on your account experienced the issue you are reporting.

  • Finally, please only discuss bugs within the threads. Avoid off topic discussions or other things not related to the bug in the thread. Don’t use bug report threads as a platform for discussing game balance, design, or to provide feedback or other subjective opinions about the game.

Bug Writing
Ok, you found a bug, congratulations! But now what? This guide will explain how to accurately write a bug report.

When posting a bug, please begin with a one or two sentence Summary that attempts to accurately describe the bug. We should be able to understand at least 75% of the issue you are reporting simply by looking at your Summary. we understand that the size of the Summary has to be short, but please do your best.

  • Good summary: The tooltip for the Barbarian’s Bash skill contains a typo.

  • Bad summary: Bug with smash

After your Summary, include a brief description of the bug you experienced. Include as much RELEVANT information as you can. Where you in multiplayer? Could you reproduce the issue? Specifics are preferred as we need to know as much as possible about the issue.

If you have steps and can reproduce them consistently, write them out. This will help Quality Assurance get a must faster turn around time reproducing the issue and reporting it to the Diablo III developers.

Finally, it always helps to attach a link to Imgur (or another picture hosting site) that displays a screenshot of the bug. If you need to include a video, link to a video as well.

Types of Bugs
Below are some different types of bugs you may encounter in Diablo III. We also have included the specific information we would like for each bug reported of this type.

Combat bugs - These are pretty simple. If there is a broken skill in the game, include the name of the skill and the class that uses the skill.

  • Example: The Barbarian’s skill Bash does not knock enemies away.

Quest bugs - These can be complicated. For quest issues, we request that you include two things:

  1. Please include the name of the quest and quest step that you were on when you encountered the bug. The name of the quest is the name that displays at the top of your quest log, while the quest step is the specific instructions for you to complete in the quest.

  2. Please specify whether this occurred in multiplayer or solo play.

  • Example: During the quest “The Fire From The Sky : Slay a Wretched Mother”, you cannot kill the Wretched Mother in multiplayer.

Environment bugs - Finally, Environment bugs round out the specific types of bugs we need more information about. For Environment bugs, please describe the issue you found and tell us what level area it is located in. The level area is simply the name of the sub-zone you are in and can be found above the minimap. Every location in the game has a level area, and it helps to know this before we start looking.

Screenshots are perfect for Environment bugs as well. They will accurately display the issue you are seeing. Screenshots can be taken by pressing Print Screen and can be found in the Screenshots folder in the Documents/Diablo III folder. Uploading a screenshot to an online photo site like Imgur and linking it back to your thread would help a lot as well.

  • Example - In New Tristram, one of the houses is bright pink.

Crashes are getting their own section because of their complexity. One major way you can help Blizzard out is by filling out the crash box that appears if you crash. Simply write a description of what happened when you crashed. Were you in multiplayer? Again, specifics are key and can really help us narrow down the cause of any bugs you encounter and get them fixed as quickly as possible.

Following these guidelines will allow all of us to work together as efficiently as possible. Thanks for reading and enjoy your look at what’s coming for the game in the future!

Season 18 bugs so far
Things That Are NOT Bugs
RNG is broken for Greater Rifts?
Task failed successfully
Not enough kills to finish bounty - season 18
Gelatinous sire disappearing in Vault - no loot
Stack sharing and GR pushing
Possible Mystic Ally Bug
Momentum stacks for GoD DH messed up for calamity
Iron Skin Enhancement
Unfair Oversight? Obsidian Ring of the Zodiac
Can't do boss on bounties
Broken Crown not working
Invulnerable bug
Not able to launch the game
Problem solved thx
Deleted post number2
CAPTAIN CRIMSON SET PLAN , impossible to drop , bug or not?
Gibbering gemstone no drop. increase the drop rate
Stash tabs gone
Details about 'Unkillable monsters' known bug?
Focus Ring + GoD Set
Pulverized message will not clear
“The Demonic Prisoner” and “The War That Time Forgot” cannot be completed in adventure mode for the co-op achievement “Disorderly Conduct”
Bots, Too Many Bots
Technical support help
Issues when rolling (Fixed)
Bug daemon hunter
Bug in mission "excellence" t19
6 Minutes to Save the World
Cursed events - Bounties
Uber diablo 1000 kills
Career Tab - Achievement Cannot Ever Be Marked Completed
Can't find primals
Paragon Level seems to not work for me? [ New player here ]
Slow-Mo Flex Bug? - Aegis of Valor Crusader
2 bosse no erfolg
Unity Ring (Hardcore Season 19)
Calamity Strafe - mortal enemy doesnt work
Myriam Jahzia dialogues are bugged in act v
Slain by !Missing!
Infinite Health Bug
Bug periple kill king squelette no valid
Bug: Haunt: Draining Spirit & Sheet Mana Regeneration
Can't find primals
Incorrect spelling for Natalya's Set
Oculus Ring on Boss fights
General Chat Not Working
Rift guardian spawning greater distance from last kill in R/GR
Crusader skill Fist of heavens doesn't get 20.000% damage form AoV set
Block Chance over Max Cap
Issue with barb WW action, slowing down or freezing
Bloodtide Blade can't be extracted
Do they even care about this game anymore or people at all?
Problema de audio ps4
Slime Spewer nearly indistructble sometimes
Bug enemie stay with 1HP and is invulnerable
GoD + Grenades poor interaction
Season Journey bug showing blank journey
Нет Очков Характеристик
Lose legendary gem
Primal doesn't show b4 id and GoD bugs
Severe errors in clan mechanics (Urgent)
Weird Alarm Car sound in game
Trapped by a chest
No season rewards and quests
Nephelam/GR Orek drama
Legendary Gems don't seem to work
Demon Hunter "Calamity" + "Strafe" + Resource recovery doesnt work
PS4 Challenge 151 broken
Problem with the score board
Lost Paragon levels, gems, items, etc
[Main Thread] - Error 24004 connecting to public server
Перчатки поклонения на компаньоне
Necro upgrade scythe bug
Game not giving option to resurrect
Crit Chance Broke my Build
Greater Rift's monsters doesn't take damage
Corpse Spiders are transparent
Challenge Rift 158 Bugged!
[BUG] Calamity + Momentum (GoD DH set)
Mob's nao tomam dano
Continual game crashes with DH in ancient waterways
DemonHunter Quivers
Unable to play because of power surges
Several issues - Mob + Inventory + Suggestion
Lost two royal gems when augmenting
Please help with this bug!
Found a bug in Natalia's set!
Feature request: CoE displayed in Party Frames
Strafe/Hungering Arrow of GoD DH build not working as intended
Bug leaderboard and Comunity
Leaderboard not recording?
Seasonal Journey menu and Achievements Broken
Feature request: CoE displayed in Party Frames
GR record wont update
DH laderboards in eu
Leaderboards Not Updating
Leaderboard EU is buggued (But not for everyone)
My record doesn´t up althought i finished the GR
Leaderboard and character profile not logging great rift achievement
My GR solo new records does not update on Leaderboards
Nemesis Bracers not emanating
Not getting bonus bounty cache
Monster stuck at one hp
Huge Lag related to Mirror Image
Early season 22 Diablo3
DH gears of dreadlands x Calamity
Combat bugs. sometimes "momentum" does not accumulate
Low Item Level Legendary Drops
Please, fix the Crusader clone
Shadow clone for Crusader
Seasonal Achievements are not showing in menu
DH gears of dreadlands x Calamity
Monk's item sets don't work
The Crusader belt item "Angel Hair Braid"
Cant colect the challenge reward
Skewed screen resolutions
Calamity + GoD interaction
Broken Crown not working properly
Summon trigger Ring of the Zodiac
Chat general no funciona
Bad programing, bug you name it. Ranged chars bugs
Bug report diablo3
Eched sigil "FIXED"
Падение Тристрама
Champion morlu incinerator
Bonuses from the item
Seasonal : Barbarian skill Nerves of steel, does not work
Very very curious drop chance
Monk innas fire not working on Perendi
Spevigic kunai cube powers
Screen stuck without option to revive on Seasonal non-HC
Follower emanate not fairly usable to its full extent by all builds
Larger monsters move slowly!
Not gaining experience
Lol is this a joke
Invoker of Thorns Mastery Broken
Meine Errungenschaften und Season aufgaben werden nicht angezeigt
Necromancer not dropping primals
Client hacked and possibly account?
AoV not returning wrath from Vesalius
Sage's set emanate while being on party doesn’t work (read inside)
Player List of Known Issues
Mac, Monk POJ, different bugs
Bug at season goal: upgrade three gems to 35
Broken crown is broken
Helltooth Harness of Witch Doctor
Witch Doctor, skill Zombie Berserk
Templar cheat death bug
Calamity GoD Stacks not Working
Season 23 glitch with Gem Fatale?
Barbarian attacking extremely slowly
Jar of Souls bounty won't complete
Some Hordes / "C'est les Hordes qu'on préfère"
Gears of dreadlands + calamity
Need Support from Blizzard as achievements are not ticked
Unable to view season journey progress
Failed to Initialize d3d crash and solution
Shadowglide not working dh
Leaderboard & Season Journey not loading?
Loss of Topaz Magic Find
Endless Walk Set (Compass Rose + Traveler's Pledge) Bug
Can't complete season quest
Achievement bug
Unable to unlock Kanai Cube on S20 charachter
Blue Goblins bug
Kadala has problems
Corpse spiders are braindead and worthless
PS4/5 Necromancer voice problem
Raekor charging issue
Hellcat waistguard final bounce bug
Cain's Destiny 3 set bonus
Diablo 3 / PS5 / Necromancer has no voice acting /
10월2일자 눈송이가 지급이 안됨 어떻게 된거ㅑ
Monster verschwinden nicht
Squirt's Necklace' buff disappears during Serenity
Squirt's Necklace' buff disappears during Serenity
Ethereal transmog not working
Altar of Rites Primal Glitch
D3 character profiles on website not appearing
Obvious bug abuse
Hellforge Embers are barely dropping
Doesn't properly damage monsters in Greater Rifts
Earth Mystic Ally life bonus (20%)
Mobs not dying on zero hit points
Earth Mystic Ally life bonus (20%)
Gel Gob's and other broken
Legendary Gem leveling bug
Earth Mystic Ally life bonus (20%)
Diablo 3 ultimate evil edition PS4
Season Conquest > Years of War
Primal drop chance and items related to the drop
Broken Crown not working on follower
Blue goblins bug out
Necromancer standing still OFTEN
Diablo 3 Reaper of Souls
No HP regeneration
Fehlende Audiowiedergabe im Abenteuer modus
Player List of Known Issues
2 bugs in Diablo 3
NA solo leaderboard did not register the greater rift clear
Blizzard friend lost
디아블로2 시즌2 악몽 난이도 상점 버그
Crusader Armory Bug
Bug with Leaderboards
All new heroes automatically have completed the season
Gibbering Gemstone - S28 250+ Chiltara kills no drop
Advice to bounties and rollback system, to reduce cheat
Max rift floors are too low
DH Ferret Companion bug
2nd season character Unable to claim rewards
Bounty: Kill Hed Monh Ton
I know this isn't technically a bug, but it would be a nice quality of life improvement for the game
S18 I've killed Diablo again and again