Failed to Initialize d3d crash and solution

[Perusoe-1251]

@Shlomper-2268

So there is a very common crash in Diablo 3 in which the screen displays the D3 logo, becomes grey and then the game crashes.

@Shlomper-2268

As it happens, Diablo 3 is incompatable with a certain version of Razer Chroma.

Crashes and hardware issues are technical issues, not game bugs. This should be posted in the Technical Support Forum.

@Shlomper-2268

I would suggest to add a simple guide on how to use the Windows Event Viewer, it’s an application which shows you the events that happened on your PC, and if an app crashed, it shows you why, super helpful.

Good suggestion. But, suggestions are considered feedback and that is frowned on in the Bug Report Forum.

How to Write a Good Bug Report

@Shlomper-2268

TL;DR: Game crashed on launch because of Razer Chroma, it happens quite a lot but it’s not listed as a common issue. Blizzard should consider making a small guide in their help sections on how to use Windows Event Viewer.

Good to know. You should move this thread to the Technical Support Forum.

Moving Threads

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