[Main Thread] - Error 24004 connecting to public server

There a popup Error twice 1.There a problem searching for a public game . (Code 24004). 2. There was a problem joining the game.(Code 24004) . I already scan and repair but still same. But not happened in seasonal hero.

Même problème, depuis 2 jours, je ne peux plus rejoindre de parties publiques (failles supérieures). Je ne peux rejoindre que les failles de Néphalem. Le code d’erreur est 24004 et je ne réussi pas à rejoindre une soutien technique.

Bonjour Michel,

Que veux-tu dire exactement ? As-tu fourni toute l’information demandée ? Le bouton Soumettre s’est-il activé ?

Cannot join GR. Error 2404. last 3 days.

1 Like

I cannot enter into public GR. It’s been 5 days. Tech support reading this?

1 Like

No, they are not. Blizzard’s QA Team reads the threads in this Bug Report Forum. If they can confirm a game bug that exists on a PC on the Live server, they pass that information on to the developers.

How to Write a Good Bug Report

the game gives me error code 24004

I still have the error code 24004

same error code 24004

Hello, I am still having same error. It only occurs when I join public GR games.

From America, New Jersey.
Can not enter public greater rifts at Torment XVI (T16) for the past 4 days.
“There was a problem searching for a public server (code 24004)”
Then it says,
“There was a problem joining the game. (code 24004)”

FYI, I can access to all other torments (rifts, GRs, and bounty)

2 Likes

I can’t post WinMTR file cuz it won’t let me.

WinMTR should give you 2 options for copying (or saving) the data: Text to clipboard or HTML to clipboard, export text to file or export HTML to file. Select Copy Text to clipboard and then paste it in your post.

This should be done in the Technical Support Forum.

So, I did “copy text to clipboard.” It still won’t let me post WinMTR as it says I can’t upload links in my post. I am done with this as I am so frustrated with no help.

Okay. I forgot that the IPs in the text are links.

Do this:

  1. Copy Text to clipboard your WinMTR results.
  2. Paste it into your post.
  3. Select the WinMTR text you just pasted. (Highlight it).
  4. Click the </> button on the Reply Editor toolbar.
  5. Click Reply.

Your WinMTR results should look like this:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                           96.120.21.193 -    0 |    5 |    5 |   10 |   20 |   30 |   22 |
|                            96.110.1.157 -    0 |    5 |    5 |    8 |   17 |   30 |   22 |
|ae-23-ar02.southside.fl.jacksvil.comcast.net -    0 |    5 |    5 |   10 |   12 |   16 |   11 |
|be-33489-cr02.miami.fl.ibone.comcast.net -    0 |    5 |    5 |   17 |   26 |   40 |   32 |
| be-12297-pe03.nota.fl.ibone.comcast.net -    0 |    5 |    5 |   17 |   26 |   39 |   17 |
|                          50.208.232.146 -    0 |    5 |    5 |   17 |   20 |   29 |   17 |
|                           137.221.76.35 -    0 |    5 |    5 |   69 |   83 |   91 |   88 |
|       xe-0-0-1-1-br01-eqda6.as57976.net -    0 |    5 |    5 |   69 |   78 |   91 |   82 |
|        et-0-0-2-br02-swlv10.as57976.net -    0 |    5 |    5 |   69 |   76 |   91 |   71 |
|                          137.221.65.122 -    0 |    5 |    5 |   68 |   78 |   90 |   82 |
|         et-0-0-2-br01-eqla1.as57976.net -    0 |    5 |    5 |   70 |   98 |  169 |   70 |
|                           137.221.68.83 -    0 |    5 |    5 |   68 |   88 |  134 |  134 |
|                           24.105.30.129 -    0 |    5 |    5 |   75 |   81 |   90 |   82 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I’ve been getting this error since yesterday, and I am in California. Like others have said, I can play public bounties on NS and all games on Seasons, but get this error when trying to join NS public GRifts.

1 Like
|------------------------------------------------------------------------------------------|

|                                      WinMTR statistics                                   |

|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

|                             openrg.home -    1 |  150 |  149 |    1 |    5 |   77 |    4 |

|                            10.240.178.5 -    0 |  154 |  154 |    9 |   18 |   71 |   13 |

|                           67.59.241.246 -    0 |  154 |  154 |   10 |   18 |   64 |   17 |

|          ool-4353f594.dyn.optonline.net -    0 |  154 |  154 |    9 |   23 |   92 |   19 |

|                           67.59.239.117 -    0 |  154 |  154 |   12 |   21 |   89 |   16 |

|              451be0c6.cst.lightpath.net -    0 |  154 |  154 |   14 |   23 |   68 |   18 |

|                   nyk-b3-link.telia.net -    0 |  154 |  154 |   13 |   24 |   91 |   23 |

|                  nyk-bb3-link.telia.net -    0 |  154 |  154 |   15 |   24 |   82 |   16 |

|                  chi-b21-link.telia.net -    0 |  154 |  154 |   30 |   39 |   96 |   51 |

|  blizzard-ic-348622-chi-b21.c.telia.net -    0 |  154 |  154 |   30 |   43 |  151 |   35 |

|              ae1-br01-eqch2.as57976.net -    0 |  154 |  154 |   74 |  102 |  769 |   80 |

|                          137.221.65.132 -    0 |  154 |  154 |   74 |   87 |  136 |   88 |

|         et-0-0-2-br01-eqla1.as57976.net -    0 |  154 |  154 |   73 |   88 |  172 |   93 |

|                           137.221.68.83 -    0 |  154 |  154 |   73 |   87 |  170 |  129 |

|                           24.105.30.129 -    0 |  154 |  154 |   74 |   85 |  143 |  123 |

|________________________________________________|______|______|______|______|______|______|

   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

estou com problemas para entrar no jogo publico, sempre que tento entrar no suplico xvi fala que ocorreu um erro

" ocorreu um erro durante a buscar por um jogo publico codigo 24004 "

Merged a few threads into this main one. Please see my earlier post for info!

1 Like