No, he doesn’t.
We DO NOT work for Blizzard. We DO NOT get paid by Blizzard. We DO NOT owe you ANYTHING. We could be spending this time playing the game ourselves instead of trying to explain to others how to play the game themselves.
TimberWolf was trying to help you figure this out on your own. Instead you chose to argue with him and condemn him for not giving you a detailed explanation why your issue is not a game bug.
As you were told: This is NOT a help forum and it is NOT a discussion forum. Here, you report a game bug. Blizzard reads it. If they can reproduce it, they will fix it. Blizzard rarely responds in this Bug Report Forum.
Those of us who do respond here are only trying to help other players out. But, if you don’t want the help, then figure it out yourself.
For more information about this forum, please read: How to Write a Good Bug Report.
Thank you.