Support Customer Support
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Welcome to the Customer Support Forum!
The Customer Support forum cultivates a beneficial relationship between our support departments and player community by providing a friendly environment where players can exchange information, access self-help resources,… |
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4 | 21042 | November 13, 2018 |
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Support Contact Channels
If you are looking for support on a particular aspect of the game, we hope the following will help. Customer Support Start Here: Get Help Support Hours: 24 hours a day, 7 days a week Note: You may access the Suppor… |
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2 | 28667 | November 13, 2018 |
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The War Within 11.1.7 - Info & Known Issues
While attention has been focused on Khaz Algar, a new enemy has risen in the Arathi Highlands, threatening to shatter the tenuous peace between Stromgarde and Hammerfall. Join Faerin, Danath, and Geya’rah as they attempt… |
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2 | 1022 | June 17, 2025 |
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9/7/2019 Server Issues
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509 | 59991 | September 8, 2019 |
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Disconnected before character select screen
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961 | 19636 | October 25, 2020 |
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Character will not load in after maintenance
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573 | 7612 | November 28, 2020 |
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I got a week long ban for looking for a right-leaning guild
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911 | 5118 | October 1, 2024 |
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Battle.net "went to sleep. attempting to wake it up...."
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265 | 10812 | March 14, 2020 |
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Character Not found
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1161 | 16744 | October 15, 2020 |
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Please blacklist covid/corona from player names
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519 | 7180 | April 13, 2020 |
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Log in issues / Characters not loading
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1395 | 33191 | November 24, 2020 |
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Logging in to browser based services. Authenticator page just refreshes
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17 | 24031 | April 24, 2022 |
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Log in issues - 10/13
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499 | 24857 | October 14, 2020 |
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Servers down again?
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291 | 6979 | November 22, 2022 |
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Blazing Ingot quest dead
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96 | 3143 | March 17, 2021 |
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[CS Lounge] We're gonna teach 'em how to say goodbye
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711 | 12986 | August 30, 2022 |
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Unstuck service down
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211 | 3323 | November 27, 2020 |
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Can't change phone number because I don't have my old phone number
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6 | 81274 | August 26, 2019 |
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Not receiving gold for sold auctions
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313 | 44569 | January 18, 2020 |
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Received Stress test email - no access
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1076 | 21949 | May 24, 2019 |
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Can't download any launchers from Blizzard
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11 | 32640 | November 17, 2019 |
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World Server Down?
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374 | 8710 | November 19, 2022 |
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Your arbitrary account locking is utterly abysmal user experience
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20 | 9857 | January 4, 2021 |
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Login Servers Full?
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1167 | 24545 | June 10, 2019 |
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Stuck on "Retrieving character list" & seeing Character Not Found - 4/22
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495 | 4676 | April 23, 2025 |
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Classic TBC Servers down with no notice, again!
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437 | 22172 | July 27, 2022 |
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WoW Pre-patch can't log in?
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36 | 6970 | October 13, 2020 |
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[CS Lounge] Winter Veil Cheer - Cozy Up with Hot Cocoa
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2030 | 5021 | February 6, 2025 |
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PSA: How To Report Gold Sellers In Classic WOW
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55 | 12902 | November 12, 2019 |
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How to deal with false reports
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27 | 1780 | January 17, 2021 |
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Welcome our new CS MVP: Kyzera!
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68 | 497 | November 20, 2024 |
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Why are the servers going down?
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438 | 19429 | November 29, 2022 |
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Multiple DC, login servers full
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363 | 8872 | February 17, 2021 |
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Remove voice chat window
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13 | 44944 | March 28, 2022 |
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Cant Log In "Character Not Found"
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2 | 2727 | October 14, 2020 |
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Suspended for 6 months wrongfully
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64 | 10988 | November 4, 2024 |
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Instant dc Error 51900319
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11 | 2174 | December 9, 2020 |
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[CS Lounge] Caffeine, Snacks, and a Warm Fire
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2880 | 7540 | April 22, 2025 |
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I cant start BFA
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156 | 24539 | October 20, 2020 |
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Stuck on loading screen on all toons
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95 | 1934 | July 17, 2024 |
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Realm and Login Issues [9/8]
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767 | 21466 | September 9, 2019 |
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You can get silenced for anything now!
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208 | 6483 | July 4, 2020 |
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PSA Ichabod Pet Code Redemption
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101 | 4011 | December 10, 2022 |
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If I pre-order the shadowlands, do i get BFA?
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55 | 89390 | February 8, 2020 |
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[CS Lounge] New Lounge, Same Loungers
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2221 | 20391 | January 27, 2023 |
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Timbered Sky Snake Mount Cant claim
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63 | 6587 | April 21, 2025 |
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Feldrake twitch drop
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363 | 7498 | December 10, 2022 |
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We're being Trolled for the Holidays
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59 | 1752 | December 23, 2019 |
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[CS Lounge] A New Year! 20-Years of WoW!
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1463 | 10270 | March 14, 2024 |
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Tradeskill cartels seems to be at it again
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110 | 16285 | September 9, 2024 |