[Update 5:50 PM PDT]
My shift is over, and I don’t want to leave you all with an opened ended thread so I’m going to close this down. The login issues, and realm issues we’ve been working on today continue to be investigated.
I’ll leave this topic pinned here so others can easily find and refer to it, but for updates please check out our Technical Support forums.
Thank you all once again for all the reports and details you shared throughout the day.
[Update 3:00 PM PDT]
We’re starting to see some positive results but I’d also like to recommend that folks who are still experiencing issues try the following steps:
[Update 1:25 PM PDT]
Thanks for all the continuous reports folks. I’ve been relaying what information I can to those who are working on it and it’s appreciated. They’ve been working out the root causes so that everyone can get back in game. I don’t have an ETA to offer at this time but if you continue to experience realm specific issues, do let us know what realm in your reply.
[Update 12:50 PM PDT]
I’m being told that things seem to be recovering but that they are still looking into some realms where character issues persist. It’s not considered resolved at this time, and the remaining issues are under investigation.
Players are currently experiencing high latency and disconnections as a result of DDoS attacks towards certain internet service providers. We are currently monitoring this situation and will provide updates as they become available.