Support Customer Support
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Midnight 12.0.5 - Info & Known Issues
★ Please visit our Support site here for the latest, up to date information on the current known issues ★ The forces of the Void are vying for position and control amongst themselves in a bid for more power. As they seek… |
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2 | 1181 | April 22, 2026 |
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Customer Support Player Housing FAQ
Player Housing is finally here and with it, come lots of questions! We’re here to try and answer as many of those questions as we can. This thread will serve as a living document to provide answers to commonly asked ques… |
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2 | 20437 | December 2, 2025 |
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Welcome to the Customer Support Forum!
The Customer Support forum cultivates a beneficial relationship between our support departments and player community by providing a friendly environment where players can exchange information, access self-help resources,… |
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4 | 22460 | November 13, 2018 |
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Support Contact Channels
If you are looking for support on a particular aspect of the game, we hope the following will help. Customer Support Start Here: Get Help Support Hours: 24 hours a day, 7 days a week Note: You may access the Support … |
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2 | 30618 | November 13, 2018 |
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[CS Lounge] Cozy up with more Hot Cocoa... and Tea!
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3604 | 14044 | May 18, 2026 |
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Active pet completely vanished from character data/stables mid-combat
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11 | 100 | May 17, 2026 |
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Best way to report these rmt guild invites?
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6 | 114 | May 17, 2026 |
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Awaiting review by specialist for my appeal
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19 | 399 | May 17, 2026 |
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Friend banned for traveling home to visit family
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7 | 347 | May 17, 2026 |
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PVP Cheating When will you address it?
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9 | 212 | May 17, 2026 |
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A quest issue
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13 | 93 | May 17, 2026 |
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Moving a character within the same cluster (classic era)
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1 | 81 | May 17, 2026 |
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Name change issue
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7 | 164 | May 17, 2026 |
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How do we feel safe
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61 | 424 | May 16, 2026 |
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How do I report someone that I can not find in game?
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2 | 151 | May 16, 2026 |
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Support Tickets Auto-Marked Resolved
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4 | 134 | May 16, 2026 |
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Unable to Transfer to Stormrage
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4 | 69 | May 16, 2026 |
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Why can’t I post links specifically in this forum?
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12 | 115 | May 16, 2026 |
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Zero support from blizzard after account hack recovery
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25 | 618 | May 16, 2026 |
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Character Stuck Being Delve Entrance
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2 | 68 | May 16, 2026 |
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What does this mean about cussing? Does not seem to align with what I've read here
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27 | 278 | May 16, 2026 |
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Unjustified account closure
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14 | 678 | May 15, 2026 |
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So how do you report names if you don't see the character?
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5 | 270 | May 15, 2026 |
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Please Enter a Password to Join 'EGUS'
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5 | 190 | May 15, 2026 |
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TCG Mount Code Scams Are Out of Control — And the "Unsupported Trade" Policy Is Letting Them Win
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16 | 327 | May 15, 2026 |
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Deleted A Quest Item Not Showing In item Restoration
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4 | 191 | May 15, 2026 |
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How long special team review my issue?
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27 | 591 | May 15, 2026 |
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Help for review of “Abuse of Economy” suspension
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24 | 441 | May 15, 2026 |
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Press and hold casting not working
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2 | 77 | May 15, 2026 |
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Unjustified Account Closure
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10 | 318 | May 15, 2026 |