Known Technical Support Issues

[Glaxigrav]

Cheers, Heroes!

Bug Report Forum’s Known Issues ListWe’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these steps a try before creating a new topic! Additionally, more bug-related issues can be found in the .

Connection

• PVE Event Disconnections on Netgear Routers

Crashes

• Black Screen Crashes Due to Razer Chroma Software
• “Rendering Device Lost!” with RTX Graphics Cards
• Crashing on Systems with AMD Ryzen CPUs
• Crashing on PS4 with error CE-34878
• Crashing on Systems with AMD FX or Phenom chipsets and Avast or AVG Installed

Performance

• Low FPS with Razer Chroma Software Installed
• TV Displays Cutting Off Borders
• Windows 10 Displaying 0% GPU Usage

Sound

• Surround Sound Issue/Logitech Headsets - I Only Hear Sound Out of One Ear in My Headphones

Voice Chat

• Voice chat doesn’t work on University or Business network

If these resources do not help with your technical issue, check our technical troubleshooting sticky for more help.