Game randomly black screening and crashing

[Nicole-1893]

@Buttonsie-2982

the game only crashes mid game, and the screen turns black with no audio, which has caused me to get season banned from comp (FeelsBadMan). any known fixes?

Check the known issues thread, because I think one or two of them might apply to you (possible Razer peripherals, Ryzen CPU).

Known Technical Support Issues - Updated Oct 13, 2021

Cheers, Heroes! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these steps a try before creating a new topic! Additionally, more bug-related issues can be found in the Bug Report Forum’s Known Issues List. Connection PVE Event Disconnections on Netgear Routers Crashes Black Screen Crashes Due to Razer Chroma Software “Rendering Device Lost!” with R…