My game keeps freezing

[Nicole-1893]

Which troubleshooting steps have you tried?

Known Technical Support Issues

Cheers, Heroes! Bug Report Forum’s Known Issues ListWe’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these steps a try before creating a new topic! Additionally, more bug-related issues can be found in the . Connection PVE Event Disconnections on Netgear Routers Crashes Black Screen Crashes Due to Razer Chroma Software “Rendering Device Lost!” with R…

And if it’s connection related, try these steps:

Common Connection and Latency Issues

Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them. Table of Contents 1. Connection Troubleshooting Resources 2. FAQs 3. What to do if you need more help