"We Will Train Machines to Ban Offmeta Heroes!"


#132

I’m a little disappointed that they’re only combating “toxicity” and not SR manipulators.

Yesterday I went against a 3 stack of derankers, complete with meme battletags. They were in “tryhard engaged” mode for my game, of course.

These are the players who need removed from the system and are the true detriment to my player experience. I can and do mute toxic players (and report them) so that I can at least forget about them and keep trying my best, but there’s nothing I can do when I get in a game against deranked Diamonds who decide it’s stomping time.


#133

So it seems to me that, based on the sum of what we know,

A) Blizzard is implementing some kind of machine learning to help make reporting more effective.

B) They have hired at least one person who knows how to work with this stuff (i.e., they are not just flipping a switch and letting the system run amok)

C) They have expressed in the past that they do not want people reported or banned for hero choice alone. The uneven implementation of this in the past has been due to reports operating on sheer volume, with no way to verify their accuracy. (Almost like it would be helped by automated detection of a player making a reasonable contribution to the team… perhaps a machine that could learn what innocent players look like… :thinking: )

D) The statements about “protecting customers from false reports” and “recognizing that anyone can have a bad day” indicate that the devs are already thinking about mitigating possible undeserved consequences, and that they’re not interested in being draconian over minor or one-off offenses. Of course it doesn’t mean that such things will never accidentally happen, but it does mean they aren’t glibly implementing systems without caring about the fallout.

E) Blizzard is interested in making money and retaining customers, which is severely undermined by an unsupervised ban-bot being allowed to spuriously chuck people out of their customer base.

I think it’s totally fair to express hope or ask about what kind of safeguards the new system might have. But I do think it’s not very generous to raise those concerns on the assumption that it wouldn’t even be on Blizzard’s radar (“I don’t know if people realize”; “[the system] will mimic the majority of the community”; etc.)

The report system has already been at the mercy of the majority of the (loudest, most toxic) community; I’m pretty optimistic that incoming changes are being designed to blunt that, rather than intensify it.


#134

People as in we, those who will be under the system, not people from blizzard, which was obvious, but you wanted to strawman me.

And if you continue that till the end, it says “if it is set up that way”.

It is dishonest to do what you did. If you want to show what i said, quote it with the context and in its entirety, don’t rip out words from the sentence.

The current reporting system was designed to remove toxicity and griefers, but with it, it ended up removing some one tricks and some off meta players. You can have faith in the system if you want, i prefer having results and being proactive to avoid bad situations, hence i made this topic.

Of course blizzard intends to do the best things possible. Unfortunately, it doesn’t always happen.


#137

So what if it bans off-meta heroes? Blizzard themselves already ban people for that reason.


#138

Then off meta players should be worried about it.


#139

I was being sarcastic, but my point was banning off meta players is nothing new


#140

I…I don’t think Blizzard bans people for wanting to play Sombra? I think the thing you’re thinking of is just the constant issue with the “one trick” debate this community runs into all the time.


#141

You aren’t wrong. But as you know, putting automation into some process usually makes the process faster and more efficient, i doubt people would like to hear that banning off meta will become faster and more efficient, as a possibility.


#142

Nope, I’ve heard of people being banned for playing torb and symm and not just one-tricking them, but people who only play off meta.


#143

So omnics are going to fix toxicity in overwatch. Very fitting :joy:


#144

2 posts in and already we have godwins law.


#145

I agree with you 100% I just think that Blizzard doesn’t care too much about that possibility.


#146

Source? Sorry, the only ones I’ve seen have been like one-trick Torbjorns getting 1200 reports on them (which is an obscene amount of reports).


#147

Wraxu, one of the best hanzos, banned on stream. Why?


#148

And after many an hour, the machine program was finished, and they saw it was good. So they called it “Skynet” …


#149

Was that the one where he got drunk and insulted Kephrii?


#150

Jeff replying :wave:


Overwatch Blizzard/Developer Post Directory - Last Updated: 3/13/2019
#151

(Jeff Kaplan) #152

Currently, everything considered “toxic chat” is verified by human beings. This post is extremely misleading and full of misinformation.


What Reporting Categories Are Verified by Humans Beings Before Actioning?
To open a support ticket you need to attach a gov ID picture
I wonder how many times I've been reported
What can we do about false reporters?
Endorsement Level
Does your rank decay while an account is banned?
Warning to all; turn off chat
Banning trash talk instead of just silencing
Using certain words in game chat should trigger a ban
Does reporting on console do anything?
Can you let us see what messages we were reported for when we get a warning message?
Reporting me for cheating
"Abusive Chat" report abuse
Playing competetive?
How unrealistic would a screenshot reporting system be?
Banning for abusive chat? really?
Banter is viewed as Abusive Chat?
Banter is viewed as Abusive Chat?
(Jeff Kaplan) #153