Support Customer Support
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Shadowlands - Info and Known Issues
Beyond Azeroth’s shattered sky, a realm of infinite afterlives awaits: the Shadowlands , where mortal souls go to reckon with their pasts, discover new purpose . . . or suffer an eternity of torment. To help you prepare… |
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2 | 1605 | 28 December 2020 |
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Spotlight on: Game Master Help
At some time during your journeys through Azeroth, you may find yourself in need of a little assistance from one of our Game Masters. We understand; that’s why we are here! Although we try to help whenever we can, there… |
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4 | 6682 | 17 January 2021 |
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Support Contact Channels
If you are looking for support on a particular aspect of the game, we hope the following will help. Customer Support Start Here: Get Help Support Hours: 24 hours a day, 7 days a week Note: You may access the Support … |
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2 | 13265 | 13 November 2018 |
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Welcome to the Customer Support Forum!
The Customer Support forum cultivates a beneficial relationship between our support departments and player community by providing a friendly environment where players can exchange information, access self-help resources,… |
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4 | 8619 | 13 November 2018 |
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Banned for cheating/exploit?
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6 | 53 | 28 January 2021 |
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[CS Lounge] TImey Whimey new year
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612 | 2507 | 28 January 2021 |
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Re-Sub Complete - Account Still Inactive
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60 | 274 | 28 January 2021 |
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Too many bots advertising
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30 | 324 | 28 January 2021 |
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Expansion Not Added to Account
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3 | 33 | 28 January 2021 |
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Platforming dungeons are ableist
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7 | 272 | 28 January 2021 |
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EDD Debit Card
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7 | 148 | 28 January 2021 |
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Having issues unlocking Plaguefall
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5 | 34 | 28 January 2021 |
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Debuff not fading off
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4 | 57 | 28 January 2021 |
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Error faction change
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0 | 34 | 28 January 2021 |
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Added time on Free account
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1 | 70 | 28 January 2021 |
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Character had mail, later canceled auctions no mail 1+ hr
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3 | 61 | 28 January 2021 |
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Stuck in two Covenants
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2 | 49 | 28 January 2021 |
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Why itsn't droping darkmoon artifact this character?
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17 | 166 | 28 January 2021 |
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Is it possible to engage in a dialogue with a sub-24 hour response time?
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11 | 132 | 28 January 2021 |
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Idea for game feature
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3 | 113 | 28 January 2021 |
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Unbound Changeling
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3 | 82 | 28 January 2021 |
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Cant Transfer Character
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3 | 90 | 27 January 2021 |
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For Cash Boosting
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4 | 124 | 27 January 2021 |
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Druid aquatic form not working
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8 | 103 | 27 January 2021 |
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Can't Continue Kul Tiras Quest Chain
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8 | 531 | 27 January 2021 |
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Did not get my payment from the AH
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4 | 170 | 27 January 2021 |
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No Great Vault rewards
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6 | 203 | 27 January 2021 |
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Conduit Energy after switching Covenant
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2 | 56 | 27 January 2021 |
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Character is temporarily unavailable
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16 | 214 | 27 January 2021 |
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Missing Items
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3 | 91 | 27 January 2021 |