Technical Support


Topic Replies Activity
Overwatch Technical Issues, SR Loss, and Leaver Penalties

Hey everybody, I wanted to take some time today to discuss Leaver Penalties and how they relate to Technical issues. We understand that leaver penalties are an annoying thing to experience. Technical issues can be comp…

3 28 March 2020
GUIDE: Maximizing System Performance for Overwatch (PC)

by WyomingMyst The following guide is composed of various tips and tricks that I have been compiling to help users get every possible frame per second, the lowest possible simulation rate, and minimize spikes of sys…

20 18 March 2020
Nvidia Ansel - Information Gathering Request

Greetings, everyone! We have received some crash reports related to the Nvidia Ansel feature and currently investigating the issue. We are looking into finding a resolution to this issue, but there have been some diffic…

2 17 March 2020
Known Technical Support Issues - Updated Dec 8, 2019

Cheers, Heroes! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these steps a…

12 9 March 2020
Unable to Post in Other Forums? Information here!

Hey all, We’ve received a number of contacts from players who are unable to post in forums outside of Bug Report or Technical Support. Below are some common causes for being unable to post topics. You do not have an a…

2 4 January 2020
Common Technical Issues and Solutions

Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. We wanted to have a go-to resource for some of the most common technical issues you can experience in Blizzard …

13 6 November 2019
Xbox one console how tos

Below you will find some basic how to’s steps that may help with playing Overwatch on your Xbox One Console. If none of the steps listed below help, you may be able to find more helpful information on the Xbox One Suppo…

10 17 February 2018
Welcome to Overwatch Technical Support!

Welcome to the Technical Support forum for Overwatch. This forum exists to provide Overwatch players a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizzard Tech Support staf…

1 17 February 2018
PlayStation 4 Console How Tos

Below you will find some basic how to’s steps that may help with playing Overwatch on your PlayStation 4 Console. If none of the steps listed below help, you may be able to find more helpful information on the PlayStati…

12 17 February 2018
Voice chat not working ps4 1 28 March 2020
Stuck on entering game screen 6 28 March 2020
Rendering device lost 4 28 March 2020
Cant buy OW League tokens with Blizzard Balance 4 28 March 2020
Fps drops, I just want 5 more frames 1 28 March 2020
Mouse Disconnecting 14 28 March 2020
Overwatch licence not found 3 28 March 2020
My mouse is glitching out since the newest update 1 28 March 2020
How do I change the region in Overwatch on the Nintendo Switch? 1 28 March 2020
Game disconnection on archive PVE 17 28 March 2020
(VOICE CHAT ISSUE ) Can Someone Help Me or Tell Me how they FIXED the ISSUE 11 28 March 2020
Having high latency for some reason all other games are fine 7 28 March 2020
Rendering Device lost. Application closing! 12 28 March 2020
FPS drops, few days ago was fine 5 28 March 2020
High ping only in overwatch 10 28 March 2020
Mouse looks down or up without my interference 5 28 March 2020
Constant ping jumps 5 28 March 2020
Games getting a bit glitchy for me 2 28 March 2020
Servers major lagging? 8 28 March 2020
Random ping spikes for me and my friends 3 28 March 2020
High Latency Problem [EU] 1 28 March 2020