Technical Support


GUIDE: Maximizing System Performance for Overwatch (PC) (13)

by WyomingMyst The following guide is composed of various tips and tricks that I have been compiling to help users get every possible frame per second, the lowest possible simulation rate, and minimize spikes of sys…

Common Technical Issues and Solutions (12)

Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. We wanted to have a go-to resource for some of the most common technical issues you can experience in Blizzard …

Known Technical Support Issues - [Updated May 18, 2019!] (9)

Cheers, Heroes! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these steps a…

Unable to Post in Other Forums? Information here! (2)

Hey all, We’ve received a number of contacts from players who are unable to post in forums outside of Bug Report or Technical Support. Below are some common causes for being unable to post topics. You do not have an a…

Overwatch Technical Issues, SR Loss, and Leaver Penalties (2)

Hey everybody, I wanted to take some time today to discuss Leaver Penalties and how they relate to Technical issues. We understand that leaver penalties are an annoying thing to experience. Technical issues can be comp…

Xbox one console how tos (10)

Below you will find some basic how to’s steps that may help with playing Overwatch on your Xbox One Console. If none of the steps listed below help, you may be able to find more helpful information on the Xbox One Suppo…

Welcome to Overwatch Technical Support! (1)

Welcome to the Technical Support forum for Overwatch. This forum exists to provide Overwatch players a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizzard Tech Support staf…

PlayStation 4 Console How Tos (12)

Below you will find some basic how to’s steps that may help with playing Overwatch on your PlayStation 4 Console. If none of the steps listed below help, you may be able to find more helpful information on the PlayStati…

Unique camera spin issue (3)
Rendering Device Lost - Need Help with DxDiag (3)
Keybinding for «change hero» is unbound (2)
How normal are lockups? (10)
Lost Connection To Server (2)
Still crashing randomly (2)
Ping test saying 40, overwatch is saying 160 (2)
Game instantly crashed. No dialogue (2)
I'm having a lot of network issues (2)
Teleportation Lag (6)
Black Screen/Crash (2)
Overwatch keeps crashing on launch (2)
Framerates lowered due to render thread (three dots) (6)
Overwatch freeze and crashes sometimes (4)
Game Crashing Randomly (16)
Am I Missing Something Here? (9)
New patch killing sym and zarya (1)
Latency issues in Overwatch (Looking glass results inside) (3)
Connecting to wrong server (3)
Stable fps but really bad input lag (11)
Altice Dominicana - Latency Issues/Connected to Wrong Server (12)
[Frontier] Higher latency in the South-Western Americas region (5)