Mac Support

Payment & Purchase Troubleshooting (3)

If you are experiencing difficulties upgrading your account, or completing a character service, please follow these tips: Payment Option/Billing Profile A Billing Profile is required to make purchases within Heroes of …

Common Connection and Latency Issues (6)

Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them. Table of Contents 1. Connec…

Welcome to Heroes of the Storm Mac Support! (3)

Welcome to the Mac Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm customers with a place to discuss technical issues with each other and Blizzard Tech Support staff memb…

Major mouse issues with confined cursor enabled (2)
Lag Spikes only in Heroes of the Storm matches (1)
If you have Mouse problems try this (Devs should also take note) (1)
Metal support in 2019? (3)
HOTS Crashes iMac upon initiating a game (1)
Barely able to play the game (3)
Have a 2018 MBP and can barely play - any tips/optimizations for Mac that improved game for you? (4)
Unplayable on macos (3)
Mac OS Catalina will require 64 Bit (4)
2019 base Macook Pro performance? (3)
FPS issues on Mac os Mojave (4)
Nice to see getting no help or acknowledgment on my issue (2)
Kdburneracct - crash on launch (4)
After the Last Patch, cannot open game on MAC ( 2 3 4 5 6 7 8 9 10 11 ) (211)
Heroes Crashing at launch after patch on Macbook Mojave 10.14.3 (16)
Heroes Keeps Quitting when I hit play (3)
Wired Microphone Problem (3)
Waited 2 years when can voice chat be fixed on macs? (2)
FileVault 2 + HotS compatibility (4)
After Downloading Latest Patch, Cannot Open Game (9)
Disconnects, late game joins (3)
Fix for Mouse Cursor Problem (9)
Is it time to an update about Metal 2? (2)
Mouse jumps erratically (3)
Any way to change brightness in game (5)
Heroes of the Storm Crashing (3)
Game won't connect to servers (3)