Mac Support

Metal Support and System Requirement Changes (3)

In our next patch, Heroes of the Storm will use Metal for rendering on macOS. This change ensures compatibility with macOS Catalina and will continue to be compatible with macOS for a long time to come. As a result, the …

Payment & Purchase Troubleshooting (3)

If you are experiencing difficulties upgrading your account, or completing a character service, please follow these tips: Payment Option/Billing Profile A Billing Profile is required to make purchases within Heroes of …

Common Connection and Latency Issues (6)

Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them. Table of Contents 1. Connec…

Welcome to Heroes of the Storm Mac Support! (3)

Welcome to the Mac Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm customers with a place to discuss technical issues with each other and Blizzard Tech Support staff memb…

Visual bugs since latest patch ( 2 ) (36)
MacOS 10.14.6 issues 48.x (3)
Ingame-Flickering Mac Pro Retina 2013 (1)
New patch ( crashing repeatedly (16)
SHADERS ON HIGH crashes Sky Temple (6)
Game start crush (1)
Clicking on portrait for talents (2)
Character models disappear (4)
Game Won't Lauch (1)
New Patch. Crashing (18)
HOTS crash when I try to launch the game from app (2)
Cant play on Mojave 10.14.6 (6)
Error when Launching (7)
Game is still crashing..! (1)
Mac OS Catalina will require 64 Bit (12)
Changing resolutions (2)
I can't get Mics to work ?!? (1)
Metal support in 2019? (14)
Solid black halo around objects on hover (1)
No Microphone will work since OSX Mojave update (19)
Screen glitching (badly) in-game on Mac OS (10.12.6) (15)
Visual bug from last patch (5)
Change the name to bugs of the storm (1)
Cannot play on my 2010 iMac after update ( 2 ) (36)
Sidecar Mount is causing Constant Crashing + Leaver Status (7)
Deadly bug killed me (1)