Mac Support

Payment & Purchase Troubleshooting (3)

If you are experiencing difficulties upgrading your account, or completing a character service, please follow these tips: Payment Option/Billing Profile A Billing Profile is required to make purchases within Heroes of …

Common Connection and Latency Issues (6)

Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them. Table of Contents 1. Connec…

Welcome to Heroes of the Storm Mac Support! (3)

Welcome to the Mac Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm customers with a place to discuss technical issues with each other and Blizzard Tech Support staff memb…

Heroes Crashing at launch after patch on Macbook Mojave 10.14.3 (9)
OS X 10.11.6 Not Supported (3)
After the Last Patch, cannot open game on MAC ( 2 3 4 5 6 7 8 9 10 11 ) (201)
What date will Blizzard ONLY support Mac OS 10.14+? (3)
Game still doesn't work after the last patch (1)
Short and frequent game freeze (1)
Game Crashing after new patch on Mac (9)
New Patch. Crashing (12)
Heroes doesn't work since the new patch (8)
Since the last update the my game quick working (3)
Workaround for crash at start (4)
Unable to launch on the new PTR Patch (9)
HOTS won't open with new Mac Patch (14)
Can we have an ETA on fixing Mac issues? (7)
Game freezes in Draft in Ranked Games (11)
Mouse Jumps in game after using mouse workaround (1)
Robotic static voice in game comms mic (3)
FPS drop in macOS Mojave 10.14.1 and HotS 39.2 ( 2 ) (22)
Mouse issue mac (6)
Mause inmovil o invisible en mac (2)
Unable to move cursor in game (Workaround) ( 2 3 ) (48)
Account seems corrupt, can't move in game or select anything just on that account (7)
Connectivity Issue (1)
Confine Cursor Prevents all mouse movement (1)
Can't play hots on Mac OS Mojave ( 2 ) (37)
After putting in username/password, have difficulty getting past the "authenticating" step (4)
My friend got a leaver tag for a HotS bug. Pathetic (1)