Mac Support
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Known Mac Technical Support Issues
Hey there, everybody! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these s… |
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8 | 5346 | 8 December 2019 |
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Metal Support and System Requirement Changes
In our next patch, Heroes of the Storm will use Metal for rendering on macOS. This change ensures compatibility with macOS Catalina and will continue to be compatible with macOS for a long time to come. As a result, the … |
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2 | 5081 | 10 September 2019 |
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Payment & Purchase Troubleshooting
If you are experiencing difficulties upgrading your account, or completing a character service, please follow these tips: Payment Option/Billing Profile A Billing Profile is required to make purchases within Heroes of … |
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2 | 1353 | 11 September 2018 |
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Common Connection and Latency Issues
Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them. Table of Contents 1. Connec… |
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5 | 1557 | 11 September 2018 |
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Welcome to Heroes of the Storm Mac Support!
Welcome to the Mac Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm customers with a place to discuss technical issues with each other and Blizzard Tech Support staff memb… |
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2 | 1642 | 11 September 2018 |
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Forced mouse acceleration?
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0 | 32 | 18 June 2021 |
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[Main thread] Apple M1 Macs - Unable to see ground effect indicators
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138 | 4199 | 17 June 2021 |
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No hitbox circles
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0 | 45 | 17 June 2021 |
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Mac OS Big Sur loading match
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2 | 108 | 17 June 2021 |
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Kaufen Sie gefälschte und echte Reisepassausweise
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2 | 67 | 16 June 2021 |
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Flickering Characters/Structures Ruins Game
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2 | 79 | 11 June 2021 |
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Apple M1 and Rosetta 2 support
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24 | 3628 | 5 June 2021 |
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Unable to start the game
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2 | 97 | 4 June 2021 |
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Game Freezes and Crashes. Kernel Event: GPU Restart
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0 | 82 | 31 May 2021 |
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Blinking of the screen after the Big Sur update
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0 | 91 | 26 May 2021 |
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[Catalina] Voice Chat not working in Heroes of the Storm
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55 | 5688 | 20 May 2021 |
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Attack UI, sprays, and AOE indicators not showing on M1 Macs
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1 | 152 | 18 May 2021 |
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Major graphical issues on fresh install
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3 | 141 | 18 May 2021 |
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0 | 89 | 14 May 2021 |
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[Bug] UI Elements Non-Interactable
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0 | 98 | 13 May 2021 |
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macOS Catalina no mic prompt
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3 | 160 | 4 May 2021 |
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No Microphone prompt in Catalina (after reinstalling OS)
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0 | 99 | 2 May 2021 |
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Visual bugs since latest patch
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255 | 11334 | 28 April 2021 |
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Heroes of the Storm Mobile
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2 | 159 | 27 April 2021 |
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macOS Catalina no mic promt. No Comms. Help
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0 | 124 | 16 April 2021 |
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iMac 2019 - OSX Big Sur - Stuttering
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3 | 374 | 17 April 2021 |
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Mouse scrolling not working
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7 | 1662 | 8 April 2021 |
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Crashes on launch everytime
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0 | 155 | 25 March 2021 |
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I can't access after instaling MAC OS BIG SUR
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0 | 168 | 22 March 2021 |
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Game mode disabled
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1 | 179 | 19 March 2021 |