Mac Support
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Known Mac Technical Support Issues
Hey there, everybody! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these s… |
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8 | 9007 | December 8, 2019 |
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Metal Support and System Requirement Changes
In our next patch, Heroes of the Storm will use Metal for rendering on macOS. This change ensures compatibility with macOS Catalina and will continue to be compatible with macOS for a long time to come. As a result, the … |
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2 | 7103 | September 10, 2019 |
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Payment & Purchase Troubleshooting
If you are experiencing difficulties upgrading your account, or completing a character service, please follow these tips: Payment Option/Billing Profile A Billing Profile is required to make purchases within Heroes of … |
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2 | 2977 | September 11, 2018 |
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Common Connection and Latency Issues
Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them. Table of Contents 1. Connec… |
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5 | 2840 | September 11, 2018 |
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Welcome to Heroes of the Storm Mac Support!
Welcome to the Mac Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm customers with a place to discuss technical issues with each other and Blizzard Tech Support staff memb… |
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2 | 2534 | September 11, 2018 |
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macOS Sonoma causing HOTS crashes
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0 | 22 | September 29, 2023 |
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Can not adjust hotkeys after latest patch
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9 | 122 | September 28, 2023 |
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Voice chat still not working in Mac ventura
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0 | 16 | September 25, 2023 |
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Game crashes repeatedly on Sky Temple
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0 | 37 | September 1, 2023 |
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New patch (2.48.1.76517) crashing repeatedly
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80 | 7418 | September 1, 2023 |
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Freezes on Macbook M1 because coreaudiod errors
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0 | 71 | August 28, 2023 |
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Sky Temple Crash - Come on Blizzard
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1 | 34 | August 22, 2023 |
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Unable to download patch
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5 | 123 | August 14, 2023 |
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Crash on Sky Temple
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0 | 39 | August 7, 2023 |
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Voice chat glitch
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1 | 82 | July 27, 2023 |
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Visual and audio Stutter on all game screens
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0 | 82 | July 21, 2023 |
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HotS crashes to desktop even after supposed "fix"
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0 | 51 | July 20, 2023 |
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Mac Ventura Mic
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0 | 89 | July 15, 2023 |
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[Mac] Game crashes to desktop during loading screen
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43 | 713 | July 11, 2023 |
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[Mac] Game crashes on startup
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147 | 2345 | August 6, 2023 |
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Crashing when a game starts
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2 | 469 | July 6, 2023 |
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Constant micro-lag throughout matches
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0 | 254 | April 13, 2023 |
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Mouse scrolling not working
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8 | 4299 | March 14, 2023 |
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Mac Screen Flickering and unresponsive after Ventura update
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1 | 256 | March 11, 2023 |
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No me anda elite
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0 | 169 | February 26, 2023 |
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[Bug] Hearthstone and mount unclickable
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0 | 142 | February 14, 2023 |
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In game Stutter caused by iCloud?
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4 | 800 | February 10, 2023 |
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Turning off vsync on Macbook Air M1
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0 | 327 | December 13, 2022 |
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[Catalina] Voice Chat not working in Heroes of the Storm
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56 | 11966 | December 3, 2022 |
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This hopeless game crashes repeatedly with no reason
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0 | 251 | December 1, 2022 |