Mac Support
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Known Mac Technical Support Issues
Hey there, everybody! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these s… |
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8 | 8112 | December 8, 2019 |
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Metal Support and System Requirement Changes
In our next patch, Heroes of the Storm will use Metal for rendering on macOS. This change ensures compatibility with macOS Catalina and will continue to be compatible with macOS for a long time to come. As a result, the … |
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2 | 6613 | September 10, 2019 |
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Payment & Purchase Troubleshooting
If you are experiencing difficulties upgrading your account, or completing a character service, please follow these tips: Payment Option/Billing Profile A Billing Profile is required to make purchases within Heroes of … |
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2 | 2405 | September 11, 2018 |
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Common Connection and Latency Issues
Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them. Table of Contents 1. Connec… |
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5 | 2452 | September 11, 2018 |
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Welcome to Heroes of the Storm Mac Support!
Welcome to the Mac Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm customers with a place to discuss technical issues with each other and Blizzard Tech Support staff memb… |
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2 | 2334 | September 11, 2018 |
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[Monterey] Mic not working for voice chat on HOTS
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0 | 22 | November 26, 2022 |
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Visual bugs since latest patch
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261 | 15823 | November 9, 2022 |
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Hotkeys Not Saving on Mac
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3 | 485 | September 27, 2022 |
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New patch (2.48.1.76517) crashing repeatedly
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79 | 6656 | September 3, 2022 |
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In game Stutter caused by iCloud?
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1 | 198 | August 30, 2022 |
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Old replays I cannot watch for some reason
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1 | 154 | August 9, 2022 |
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Fix stuttering, lagging, slowdowns on Macs (Intel / M1)
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0 | 327 | August 1, 2022 |
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Hots doesn't work on mac anymore
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1 | 286 | July 30, 2022 |
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Laggy slowness recently
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2 | 606 | June 25, 2022 |
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Can't save graphics settings + Interface errors
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0 | 177 | June 20, 2022 |
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Airpods Issue, comms never use headphones
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1 | 378 | May 30, 2022 |
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Texture quality ultra not available
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0 | 288 | May 1, 2022 |
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[Main thread] Apple M1 Macs - Unable to see ground effect indicators
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288 | 22498 | July 7, 2022 |
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M1 fixed; how how to stop stuttering?
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8 | 1631 | April 13, 2022 |
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Battle Net maintenance warning doesn't show on Mac
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0 | 269 | March 27, 2022 |
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Ping/Framerate not toggling with keyboard shortcut
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0 | 284 | March 17, 2022 |
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Game files are not saving
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9 | 1259 | February 25, 2022 |
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Mac M1 AoE indicators missing (1 level below ground)
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2 | 506 | February 1, 2022 |
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Skillshot/Ability Indicators Invisible
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6 | 1158 | January 3, 2022 |
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Apple M1 Macs- Invisible ground effects - impossible to play
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5 | 1148 | January 3, 2022 |
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Attack UI, sprays, and AOE indicators not showing on M1 Macs
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5 | 1133 | January 2, 2022 |
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Game crashes every time a new map/game loads (Fixed)
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0 | 527 | December 30, 2021 |
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MacOS Monterey problem
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1 | 667 | December 17, 2021 |
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Resolution on my second monitor is wrong
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0 | 502 | November 20, 2021 |
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Apple M1 and Rosetta 2 support
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31 | 7627 | November 2, 2021 |