Mac Support
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Known Mac Technical Support Issues
Hey there, everybody! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these s… |
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8 | 4004 | 8 December 2019 |
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Metal Support and System Requirement Changes
In our next patch, Heroes of the Storm will use Metal for rendering on macOS. This change ensures compatibility with macOS Catalina and will continue to be compatible with macOS for a long time to come. As a result, the … |
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2 | 4493 | 10 September 2019 |
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Payment & Purchase Troubleshooting
If you are experiencing difficulties upgrading your account, or completing a character service, please follow these tips: Payment Option/Billing Profile A Billing Profile is required to make purchases within Heroes of … |
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2 | 1153 | 11 September 2018 |
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Common Connection and Latency Issues
Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them. Table of Contents 1. Connec… |
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5 | 1348 | 11 September 2018 |
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Welcome to Heroes of the Storm Mac Support!
Welcome to the Mac Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm customers with a place to discuss technical issues with each other and Blizzard Tech Support staff memb… |
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2 | 1465 | 11 September 2018 |
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Visual bugs since latest patch
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245 | 9658 | 14 January 2021 |
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Visual/Graphic ingame glitches and problems after Big Sur upgrade
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12 | 742 | 13 January 2021 |
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The game won`t start
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3 | 278 | 6 January 2021 |
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Apple M1 and Rosetta 2 support
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13 | 1281 | 4 January 2021 |
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MacBook Pro 13 M1 bugs
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21 | 676 | 29 December 2020 |
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Game constantly crashing on Mac
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2 | 273 | 25 December 2020 |
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Visual Lags, Tried Almost Everything
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0 | 81 | 23 December 2020 |
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iMac 2019 - OSX Big Sur - Stuttering
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2 | 146 | 22 December 2020 |
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Tons of bugs on M1
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0 | 140 | 18 December 2020 |
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Game will not launch on 11.0.1 M1 Mac Mini 16GB RAM
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0 | 151 | 14 December 2020 |
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Issues Running On Mac OS 11.0.1
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0 | 99 | 14 December 2020 |
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Apple M1 - can't see enemy cast indications
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1 | 277 | 11 December 2020 |
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Calidad de gráficos
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1 | 99 | 10 December 2020 |
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Hots won't work
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23 | 330 | 9 December 2020 |
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Can't launch the game after today's patch
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63 | 717 | 8 December 2020 |
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Unable to see ground effect indicators - Apple M1 chip
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5 | 279 | 5 December 2020 |
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Future Support?
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0 | 142 | 4 December 2020 |
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I have extreme glitches on mac
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0 | 138 | 3 December 2020 |
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Game not patching, Still on 11/04/20 Patch
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0 | 89 | 3 December 2020 |
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Can't run the game on Mac M1 Os Big Sur
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1 | 277 | 29 November 2020 |
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[Catalina] Voice Chat not working in Heroes of the Storm
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53 | 4359 | 26 November 2020 |
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Mouse and keyboard not working on MacOS Big Sur
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0 | 1144 | 26 November 2020 |
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Game become inoperable after macOS Big Sur upgrade
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5 | 526 | 20 November 2020 |
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Game freezes occasionally (With error log)
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0 | 152 | 17 November 2020 |
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More macOS Big Sur Issues
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1 | 293 | 16 November 2020 |