Mac Support
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Known Mac Technical Support Issues
Hey there, everybody! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these s… |
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8 | 9913 | December 8, 2019 |
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Metal Support and System Requirement Changes
In our next patch, Heroes of the Storm will use Metal for rendering on macOS. This change ensures compatibility with macOS Catalina and will continue to be compatible with macOS for a long time to come. As a result, the … |
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2 | 7711 | September 10, 2019 |
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Payment & Purchase Troubleshooting
If you are experiencing difficulties upgrading your account, or completing a character service, please follow these tips: Payment Option/Billing Profile A Billing Profile is required to make purchases within Heroes of … |
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2 | 3254 | September 11, 2018 |
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Common Connection and Latency Issues
Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them. Table of Contents 1. Connec… |
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5 | 3268 | September 11, 2018 |
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Welcome to Heroes of the Storm Mac Support!
Welcome to the Mac Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm customers with a place to discuss technical issues with each other and Blizzard Tech Support staff memb… |
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2 | 2749 | September 11, 2018 |
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[Catalina] Voice Chat not working in Heroes of the Storm
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59 | 14308 | January 25, 2026 |
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Visual bugs since latest patch
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268 | 20332 | June 11, 2025 |
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After MacOS 15.5 update, HOTS freezes and is unplayable!
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0 | 96 | May 27, 2025 |
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Microphone Not Working
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1 | 66 | April 19, 2025 |
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Game crashes repeatedly on Sky Temple
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1 | 208 | January 6, 2025 |
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Can not adjust hotkeys after latest patch
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11 | 769 | October 19, 2024 |
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Can't join HotS games: "outdated version" but no new patch
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1 | 109 | September 12, 2024 |
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Switching apps on macOS Sonoma 14.4.1 not working
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0 | 117 | June 3, 2024 |
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Clicking on portrait for talents
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4 | 652 | April 12, 2024 |
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Mac M3: Stable? Performance?
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4 | 872 | March 15, 2024 |
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macOS Sonoma causing HOTS crashes
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3 | 624 | February 3, 2024 |
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Game always crashing after 30 seconds battle after update OS
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0 | 245 | February 3, 2024 |
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Problem with game in Mac (resulting in leaver status)
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1 | 204 | February 6, 2024 |
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Sky Temple Always Crash on Mac
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3 | 188 | February 9, 2024 |
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Willkommen bei Counterfeit Supplier – Hochwertiges Falschgel
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0 | 183 | November 27, 2023 |
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Sky Temple Crash - Come on Blizzard
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3 | 242 | November 4, 2023 |
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Voice chat still not working in Mac ventura
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2 | 342 | October 23, 2023 |
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Mac air m2 microphone does not work
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0 | 425 | October 7, 2023 |
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New patch (2.48.1.76517) crashing repeatedly
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80 | 8883 | September 1, 2023 |
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Freezes on Macbook M1 because coreaudiod errors
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0 | 809 | August 28, 2023 |
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Unable to download patch
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5 | 473 | August 14, 2023 |
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Crash on Sky Temple
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0 | 203 | August 7, 2023 |
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Voice chat glitch
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1 | 293 | July 27, 2023 |
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Visual and audio Stutter on all game screens
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0 | 309 | July 21, 2023 |
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HotS crashes to desktop even after supposed "fix"
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0 | 201 | July 20, 2023 |