Mac Support
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Known Mac Technical Support Issues
Hey there, everybody! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these s… |
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8 | 4742 | 8 December 2019 |
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Metal Support and System Requirement Changes
In our next patch, Heroes of the Storm will use Metal for rendering on macOS. This change ensures compatibility with macOS Catalina and will continue to be compatible with macOS for a long time to come. As a result, the … |
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2 | 4846 | 10 September 2019 |
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Payment & Purchase Troubleshooting
If you are experiencing difficulties upgrading your account, or completing a character service, please follow these tips: Payment Option/Billing Profile A Billing Profile is required to make purchases within Heroes of … |
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2 | 1252 | 11 September 2018 |
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Common Connection and Latency Issues
Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them. Table of Contents 1. Connec… |
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5 | 1455 | 11 September 2018 |
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Welcome to Heroes of the Storm Mac Support!
Welcome to the Mac Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm customers with a place to discuss technical issues with each other and Blizzard Tech Support staff memb… |
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2 | 1543 | 11 September 2018 |
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[Main thread] Apple M1 Macs - Unable to see ground effect indicators
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108 | 2016 | 11 April 2021 |
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Apple M1 and Rosetta 2 support
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18 | 2560 | 10 April 2021 |
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Visual bugs since latest patch
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251 | 10610 | 8 April 2021 |
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Mouse scrolling not working
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7 | 1309 | 8 April 2021 |
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[Catalina] Voice Chat not working in Heroes of the Storm
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54 | 5080 | 30 March 2021 |
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Crashes on launch everytime
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0 | 52 | 25 March 2021 |
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I can't access after instaling MAC OS BIG SUR
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0 | 57 | 22 March 2021 |
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Game mode disabled
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1 | 76 | 19 March 2021 |
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Skillshot/Ability Indicators Invisible
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2 | 101 | 13 March 2021 |
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Clicking on portrait for talents
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3 | 316 | 11 March 2021 |
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Mac OS game lag following patch 2.53.3.84249
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0 | 80 | 8 March 2021 |
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Visual/Graphic ingame glitches and problems after Big Sur upgrade
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15 | 1360 | 28 February 2021 |
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Game will not launch on 11.0.1 M1 Mac Mini 16GB RAM
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1 | 370 | 10 February 2021 |
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Range indicators don't display for M1 mac
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2 | 497 | 9 February 2021 |
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Can we have some feedback about range indicators missing on M1 Macbooks?
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2 | 400 | 9 February 2021 |
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Game constantly crashing on Mac
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3 | 410 | 28 January 2021 |
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Ability outline issues
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2 | 109 | 9 February 2021 |
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Game freezing and crashing all the time
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0 | 97 | 27 January 2021 |
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Apple M1 - can't see enemy cast indications
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2 | 518 | 9 February 2021 |
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Game "unexpectedly quit" on launch with M1 Macbook
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2 | 179 | 21 January 2021 |
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MacBook Pro 13 M1 bugs
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2 | 1145 | 9 February 2021 |
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The game won`t start
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3 | 374 | 6 January 2021 |
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Visual Lags, Tried Almost Everything
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0 | 197 | 23 December 2020 |
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iMac 2019 - OSX Big Sur - Stuttering
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2 | 244 | 22 December 2020 |
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Tons of bugs on M1
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2 | 288 | 9 February 2021 |