Mac Support
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Known Mac Technical Support Issues
Hey there, everybody! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these s… |
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8 | 6050 | December 8, 2019 |
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Metal Support and System Requirement Changes
In our next patch, Heroes of the Storm will use Metal for rendering on macOS. This change ensures compatibility with macOS Catalina and will continue to be compatible with macOS for a long time to come. As a result, the … |
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2 | 5458 | September 10, 2019 |
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Payment & Purchase Troubleshooting
If you are experiencing difficulties upgrading your account, or completing a character service, please follow these tips: Payment Option/Billing Profile A Billing Profile is required to make purchases within Heroes of … |
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2 | 1595 | September 11, 2018 |
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Common Connection and Latency Issues
Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them. Table of Contents 1. Connec… |
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5 | 1786 | September 11, 2018 |
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Welcome to Heroes of the Storm Mac Support!
Welcome to the Mac Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm customers with a place to discuss technical issues with each other and Blizzard Tech Support staff memb… |
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2 | 1848 | September 11, 2018 |
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[Main thread] Apple M1 Macs - Unable to see ground effect indicators
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169 | 7471 | September 25, 2021 |
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Apple M1 and Rosetta 2 support
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28 | 4679 | September 20, 2021 |
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New patch (2.48.1.76517) crashing repeatedly
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77 | 5054 | September 1, 2021 |
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The game won’t load
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3 | 162 | August 21, 2021 |
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Apple M1 Macs- Invisible ground effects - impossible to play
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2 | 231 | August 19, 2021 |
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Attack UI, sprays, and AOE indicators not showing on M1 Macs
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4 | 450 | August 14, 2021 |
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Everything is blank and/or unavailable
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0 | 177 | August 6, 2021 |
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Mac OS Big Sur loading match
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3 | 353 | August 6, 2021 |
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Heroes of the Storm stutters and has black screen non-stop
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2 | 291 | August 6, 2021 |
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Visual bugs since latest patch
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258 | 12275 | August 4, 2021 |
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No hitbox circles
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1 | 294 | July 4, 2021 |
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Can't move in game
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1 | 238 | July 2, 2021 |
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Forced mouse acceleration?
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0 | 252 | June 18, 2021 |
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Kaufen Sie gefälschte und echte Reisepassausweise
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2 | 266 | June 16, 2021 |
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Flickering Characters/Structures Ruins Game
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2 | 286 | June 11, 2021 |
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Unable to start the game
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2 | 369 | June 4, 2021 |
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Game Freezes and Crashes. Kernel Event: GPU Restart
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0 | 320 | May 31, 2021 |
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Blinking of the screen after the Big Sur update
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0 | 325 | May 26, 2021 |
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[Catalina] Voice Chat not working in Heroes of the Storm
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55 | 6521 | May 20, 2021 |
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Major graphical issues on fresh install
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3 | 354 | May 18, 2021 |
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0 | 273 | May 14, 2021 |
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[Bug] UI Elements Non-Interactable
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0 | 293 | May 13, 2021 |
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macOS Catalina no mic prompt
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3 | 373 | May 4, 2021 |
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No Microphone prompt in Catalina (after reinstalling OS)
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0 | 286 | May 2, 2021 |
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Heroes of the Storm Mobile
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2 | 461 | April 27, 2021 |