Hi all, I get a BLZBNTAGT00001389 error when I try to download the patch. I’ve restarted battlenet and my computer several times to no avail, which is the suggestion on Blizzard Support - BLZBNTAGT00001389
Has anyone else had this issue and found a solution?
Happening to me too. No solution thus far. ![:frowning: :frowning:](https://d3rakab8gpdsa3.cloudfront.net/en/heroes/images/emoji/twitter/frowning.png?v=12)
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same thing is happening to me = /, cant update WoW, anyone has a fix yet?
Same here, unable to download latest hots patch on mac pro. It appears to be initiating update forever but nothing is happening even after a few hours.
The following worked for me:
I deleted the Agent folder:
/Users/Shared/Battle.net/Agent
And I deleted the Heroes of the Storm folder:
/Applications/Heroes of the Storm
I started up Battle.net and let it settle in.
I then reinstalled Heroes of the Storm.
It appears to be working. All of my settings are gone, so I will need to configure things again. Worth the hassle, as tonight is my game night.
I hope that helps!
This happened to me the other day. The issue turned out to be a massively corrupted/missing install. The game is normally 16GB, but my install was 440MB! ![:sob: :sob:](https://d3rakab8gpdsa3.cloudfront.net/en/heroes/images/emoji/twitter/sob.png?v=12)
So after deleting /Applications/Heroes of the Storm/
I was able to reinstall from scratch. It seems to be working fine now.