[Main Thread] - Commander Levels Reset

Technical Support
121

Ok, I will wait. Thanks again.

122

Same problem here. First 3 commanders locked at level 5

123

same here i have several days with this problems, raynor kerrigan and artanis level 5 no way to level them up.

124

Thank you for letting us all know that it’s not on our end. I do appreciate it. Do we have a fix in the near future?

Thanks again mate! <3

125

Commander Raynor, Kerrigan and Artanis have been reduced and capped at level 5, previously max level in co-op player mode.

1 Like
126

No ETAs atm. They attempted a fix yesterday, but it didn’t work, so they are definitely working on it!

4 Likes
127

Same problem as everyone.

128

Dang, that sucks! But I’m sure I’m not the only one that appreciates you letting us know what is going on. :slight_smile:

1 Like
129

Add me to the list also- Raynor, Kerrigan, & Artanis all level 5 now.

130

happen to me too, my artanis is lvl 5 now, and i cant lvl up raynor, above lvl 5

131

Just a quick update, this same bug seems to also impact purchased campaign missions. We are currently investigating. If you are impacted by this but have not already posted on this thread please do so.

Thank you.

3 Likes
132

Same here. All my free to play coop heroes’ (Raynor, Kerrigan and Artanis) levels have been dropped down to 5, and are capped regardless of which mission I complete.

2 Likes
133

I may have posted in another forum but just to also state logged in…all commander were level one. Logged out and back in and now Raynor, Kerrigan and Artanis are stuck at lvl 5

1 Like
134

Same problem here. I posted in an alternate forum where people are reporting connecting issues as there seems to be a link. Now when I sign on to the Americas servers, I temporarily get a ‘Connecting to Blizzard Services’ message for a few seconds before it logs in, but my commanders are capped.

1 Like
135

Same here. Artanis, Kerrigan, and Raynor are saying they are Level 5.

1 Like
136

Same here!!! All my commanders are stuck

1 Like
137

Same problem thank you

138

Having the same problem. Raynor was reset from level 11 to 5, and Artanis was reset from Mastery level to level 5. Other coop commanders have maintained their levels.

139

I’ve got the same issues. My vanilla commanders (raynor, kerrigan, and artanis) were all reset to level 5

140

I purchased the HoTS campaign 4 days ago now, and am still prevented from starting a new campaign. Looks like everyone is having a similar issue… trying to be patient with waiting for a resolution to the problem…