Technical Support
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Known Technical Support Issues - [Updated June 15, 2020!]
Hey there everybody! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these st… |
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6 | 4949 | 15 June 2020 |
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Forum Guidelines - Please Read
Welcome to the StarCraft II discussion forums! This forum is here to provide you with a friendly environment where you can discuss all aspects of StarCraft II with your fellow players. Community forums work best when par… |
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3 | 543 | 29 May 2019 |
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Welcome to the StarCraft II Technical Support Forums
Welcome to the Technical Support forum for StarCraft II. This forum exists to provide StarCraft II customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members. While Blizzar… |
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3 | 902 | 14 May 2019 |
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Patching and Installation Troubleshooting
Patching and installation issues are some of the more common issues that we come across in the Tech Support Forums. This thread will highlight some troubleshooting steps that have been proven to resolve most of the patch… |
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3 | 1371 | 13 May 2019 |
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Common Connection and Latency Issues
Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause… |
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6 | 2116 | 13 May 2019 |
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[Main Thread] Game not loading after 4.12.0 update
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207 | 7717 | 6 August 2020 |
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Offline game doesn't work after new patch
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1 | 6 | 6 August 2020 |
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My game can't launch please help
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18 | 407 | 6 August 2020 |
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Buttons are disabled i can't play
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1 | 5 | 6 August 2020 |
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The solution isn't working now
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1 | 36 | 6 August 2020 |
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[Main Thread] Can't Play or Login after Patch 5.0.0 - Version Mismatch or Region XX-07
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111 | 1807 | 6 August 2020 |
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Here we go again, loading screen stuck
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2 | 189 | 6 August 2020 |
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Very short freeze every ~3 seconds
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9 | 91 | 6 August 2020 |
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Infinite loading screens?
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8 | 867 | 6 August 2020 |
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The game loading time after patch 5.0.0 is too long. The sound disappears during the game
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1 | 35 | 5 August 2020 |
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Extremely slow game download
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3 | 65 | 5 August 2020 |
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Not getting any mastery xp in co-op
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1 | 23 | 5 August 2020 |
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HotS campaign freezing on mission loading screen - Enemy Within
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2 | 25 | 5 August 2020 |
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Latency Issues when matchmaking
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1 | 30 | 5 August 2020 |
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IMDDK - Low Performance
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5 | 70 | 5 August 2020 |
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SCII maintenance since jun 26
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4 | 77 | 5 August 2020 |
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Stuck downloading co-op
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3 | 37 | 4 August 2020 |
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SC2 Low Frame rate
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2 | 51 | 4 August 2020 |
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Battlenet Down on EU, perhaps all servers
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2 | 92 | 4 August 2020 |
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Custom Melee Not Working
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5 | 114 | 4 August 2020 |
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Running sc2 with possible new pc
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1 | 34 | 4 August 2020 |
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Stuck in "Trying to Connect to Blizzard Services" window
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3 | 159 | 4 August 2020 |
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Frame stutter when switching units/control groups
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15 | 80 | 4 August 2020 |
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Can no longer play offline games
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12 | 284 | 4 August 2020 |
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Patch 5.0 performance problem
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4 | 48 | 3 August 2020 |