Technical Support
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Known Technical Support Issues - [Updated Sept 14, 2021!]
Hey there everybody! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these st… |
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5 | 9002 | September 15, 2021 |
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Voice Chat issues with Bluetooth Headsets
We wanted to report on our findings on this issue. After some testing and reading up on Bluetooth technology, this seems to be an issue with how Bluetooth functions. You’ll also see these issues on other games that emplo… |
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2 | 7809 | September 11, 2018 |
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Performance/Stuttering Troubleshooting
If you should experience any kind of performance issues or stuttering within the Nexus, there may be some useful tools to help analyze and troubleshoot what disruptions may be occurring. This guide should help identify w… |
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6 | 8106 | September 11, 2018 |
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Common Connection and Latency Issues
Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them. Table of Contents 1. Connec… |
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5 | 7975 | September 11, 2018 |
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Patching and Installation Troubleshooting
Patching and installation issues are some of the more common issues that we come across in the Tech Support Forums. This thread will highlight some troubleshooting steps that have been proven to resolve most of the patch… |
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4 | 6250 | September 11, 2018 |
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Welcome to Heroes of the Storm Technical Support!
Welcome to the Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members.… |
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2 | 4659 | September 11, 2018 |
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Request to fix 137mb Download on HOTS
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10 | 380 | November 30, 2021 |
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[Main Thread] Log in as administrator / Update loop
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44 | 1581 | November 29, 2021 |
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Game starting 10 minutes
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0 | 38 | November 29, 2021 |
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FPS issues, 1-3 FPS - Citrix Software
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19 | 1039 | November 29, 2021 |
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Binding hot keys to mouse keys
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0 | 49 | November 27, 2021 |
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Daily 137mb download everytime I load thread
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7 | 259 | November 27, 2021 |
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Battlenet only connects with VPN
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2 | 116 | November 27, 2021 |
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Stuck at preparing game data
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3 | 113 | November 27, 2021 |
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Disconnected while trying to log in
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0 | 60 | November 26, 2021 |
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Leaver status again
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1 | 92 | November 24, 2021 |
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Blzbntagt0000084b
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1 | 132 | November 23, 2021 |
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Drow3D lag spikes
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1 | 92 | November 22, 2021 |
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My game crash every times on launch
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2 | 119 | November 21, 2021 |
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How did people go about fixing "not logged in as an admin"
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28 | 566 | November 20, 2021 |
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Game Crashes on Launch
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19 | 2522 | November 20, 2021 |
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Play HOTS on TV?
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4 | 111 | November 20, 2021 |
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Lag spikes in games HotS!
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7 | 907 | November 22, 2021 |
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Help i am in update loop
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1 | 233 | November 20, 2021 |
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HELP! Mouse Pointer not working
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1 | 125 | November 19, 2021 |
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Mouse does not work after windows update
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3 | 249 | November 18, 2021 |
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Game mode is disabled
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2 | 171 | November 18, 2021 |
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Unable to rename replays
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1 | 197 | November 15, 2021 |
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Cant launch battle.net
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2 | 158 | November 15, 2021 |
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Sudden FPS Drop
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2 | 208 | November 14, 2021 |