Technical Support
Topic | Replies | Views | Activity | |
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Known Technical Support Issues - [Updated Sept 14, 2021!]
Hey there everybody! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these st… |
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5 | 12314 | September 15, 2021 |
Voice Chat issues with Bluetooth Headsets
We wanted to report on our findings on this issue. After some testing and reading up on Bluetooth technology, this seems to be an issue with how Bluetooth functions. You’ll also see these issues on other games that emplo… |
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2 | 11099 | September 11, 2018 |
Performance/Stuttering Troubleshooting
If you should experience any kind of performance issues or stuttering within the Nexus, there may be some useful tools to help analyze and troubleshoot what disruptions may be occurring. This guide should help identify w… |
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6 | 11001 | September 11, 2018 |
Common Connection and Latency Issues
Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them. Table of Contents 1. Connec… |
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5 | 10763 | September 11, 2018 |
Patching and Installation Troubleshooting
Patching and installation issues are some of the more common issues that we come across in the Tech Support Forums. This thread will highlight some troubleshooting steps that have been proven to resolve most of the patch… |
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4 | 8597 | September 11, 2018 |
Welcome to Heroes of the Storm Technical Support!
Welcome to the Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members.… |
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2 | 6483 | September 11, 2018 |
Game crash 4 times
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1 | 31 | September 22, 2023 |
Getting "Reconnecting" every 2 minutes
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2 | 58 | September 21, 2023 |
in-Game status in friends list are not available
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0 | 22 | September 15, 2023 |
Random disconnects in Hero select
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1 | 39 | September 8, 2023 |
My game crashes when trying to Authenticate
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1 | 48 | September 5, 2023 |
Game does not end
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1 | 66 | September 4, 2023 |
5120 x 2880 support
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1 | 151 | August 31, 2023 |
Hots launcher/installer broken - please help!
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2 | 78 | August 28, 2023 |
Preparing Game Data
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2 | 90 | September 21, 2023 |
Can't find ranked games in a full team
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2 | 83 | September 21, 2023 |
FREQUENT Stuttering
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4 | 105 | September 17, 2023 |
All Heros gone, cant play anymore
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5 | 108 | September 8, 2023 |
Network issues, but considered as leaver
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4 | 138 | September 6, 2023 |
Keyboard language switching off when turning on the game
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4 | 298 | August 6, 2023 |
Game is constantly crashing
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4 | 155 | September 4, 2023 |
Game won't update ("waiting on another update")
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2 | 162 | August 29, 2023 |
Disconnected from Blizzard Services
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4 | 91 | August 27, 2023 |
Game crash when login in
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3 | 214 | August 26, 2023 |
Cant respond to my forum post?
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2 | 62 | August 24, 2023 |
[Mac] I can't change Quick Cast Improvements
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1 | 78 | August 6, 2023 |
SOLVED - Game does not Save Settings - Many Fixes Tried and Failed
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5 | 1566 | July 7, 2023 |
Unexpected Fatal Error Occurred Heroes of the Storm
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1 | 108 | August 6, 2023 |
Over an hour of queue time consistently
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1 | 89 | August 5, 2023 |
Buying gems in certain regions
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1 | 82 | August 5, 2023 |