Technical Support
Topic | Replies | Views | Activity | |
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Known Technical Support Issues - [Updated Sept 14, 2021!]
Hey there everybody! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these st… |
5 | 13315 | September 15, 2021 | |
Voice Chat issues with Bluetooth Headsets
We wanted to report on our findings on this issue. After some testing and reading up on Bluetooth technology, this seems to be an issue with how Bluetooth functions. You’ll also see these issues on other games that emplo… |
2 | 11620 | September 11, 2018 | |
Performance/Stuttering Troubleshooting
If you should experience any kind of performance issues or stuttering within the Nexus, there may be some useful tools to help analyze and troubleshoot what disruptions may be occurring. This guide should help identify w… |
6 | 11767 | September 11, 2018 | |
Common Connection and Latency Issues
Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them. Table of Contents 1. Connec… |
5 | 11567 | September 11, 2018 | |
Patching and Installation Troubleshooting
Patching and installation issues are some of the more common issues that we come across in the Tech Support Forums. This thread will highlight some troubleshooting steps that have been proven to resolve most of the patch… |
4 | 9057 | September 11, 2018 | |
Welcome to Heroes of the Storm Technical Support!
Welcome to the Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members.… |
2 | 6792 | September 11, 2018 | |
Cannot get rid of leaver status
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5 | 1386 | January 21, 2025 | |
Resolution constantly changing
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3 | 27 | January 21, 2025 | |
ERROR a problem occurred while connecting to the game
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3 | 55 | January 16, 2025 | |
Game Unusably Zoomed In
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4 | 3286 | January 15, 2025 | |
Hundreds of players w/ constant input lag despite low ping
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3 | 74 | December 30, 2024 | |
Game goes between very low and very high ping every few secs
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0 | 22 | December 30, 2024 | |
Stuttering on camera center
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0 | 11 | December 29, 2024 | |
AMD CPU and AMD GPU fans 100% @ Hero select ARAM
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1 | 25 | December 24, 2024 | |
Game Launching Across Monitors
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2 | 59 | December 24, 2024 | |
Game will not connect kicks me back out to character select
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1 | 18 | January 13, 2025 | |
Battle.net Launcher Alt-tabbing the Game
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2 | 23 | January 12, 2025 | |
Can't play game
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2 | 70 | January 12, 2025 | |
Multi-monitor support
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2 | 26 | January 11, 2025 | |
What a wonderful update
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1 | 36 | January 9, 2025 | |
Resolution messes up and mouse courser off
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1 | 23 | January 8, 2025 | |
Updated driver, and now unable to play HoTS
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4 | 65 | January 8, 2025 | |
I can't pass "verification" process during games log in
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1 | 22 | January 7, 2025 | |
Lose Ranked for connection lost on last 5 sec
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4 | 15 | January 5, 2025 | |
Imac OS Big Sur cannot give Hots mic permissions
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10 | 6214 | November 30, 2024 | |
Cant play, select hero, unlock anything in store
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4 | 66 | December 27, 2024 | |
I cannot select any Hero, so I cannot play any gamemode
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70 | 1953 | December 27, 2024 | |
Account Problem - unavailable all modes. can't start game
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26 | 518 | December 26, 2024 | |
Game Resolution Issues
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2 | 61 | December 25, 2024 | |
The game stopped working
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9 | 271 | December 25, 2024 |