Technical Support
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Known Technical Support Issues - [Updated Sept 14, 2021!]
Hey there everybody! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these st… |
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5 | 10987 | September 15, 2021 |
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Voice Chat issues with Bluetooth Headsets
We wanted to report on our findings on this issue. After some testing and reading up on Bluetooth technology, this seems to be an issue with how Bluetooth functions. You’ll also see these issues on other games that emplo… |
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2 | 9636 | September 11, 2018 |
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Performance/Stuttering Troubleshooting
If you should experience any kind of performance issues or stuttering within the Nexus, there may be some useful tools to help analyze and troubleshoot what disruptions may be occurring. This guide should help identify w… |
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6 | 9769 | September 11, 2018 |
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Common Connection and Latency Issues
Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them. Table of Contents 1. Connec… |
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5 | 9580 | September 11, 2018 |
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Patching and Installation Troubleshooting
Patching and installation issues are some of the more common issues that we come across in the Tech Support Forums. This thread will highlight some troubleshooting steps that have been proven to resolve most of the patch… |
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4 | 7773 | September 11, 2018 |
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Welcome to Heroes of the Storm Technical Support!
Welcome to the Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members.… |
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2 | 5916 | September 11, 2018 |
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[Main thread] Preparing game data / 137mb Download on HOTS
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123 | 10146 | July 2, 2022 |
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Duplicate accounts
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1 | 35 | July 1, 2022 |
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Latency issues for past couple weeks
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0 | 25 | July 1, 2022 |
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Stuck at rejoin after long wait
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1 | 286 | June 30, 2022 |
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Stuck rejoining and can't play
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1 | 119 | June 30, 2022 |
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Can't swap to team voice from party voice
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0 | 33 | June 30, 2022 |
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It is impossible to play the game because of “reconnection”
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0 | 48 | June 29, 2022 |
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Latency for a few days now (EU)
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2 | 150 | June 20, 2022 |
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Blzbntagt00000bb8
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1 | 155 | June 20, 2022 |
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Game keeps closing itself
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3 | 163 | June 20, 2022 |
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Constant disconnects
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3 | 261 | June 20, 2022 |
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An internal error occured while connecting to Battlenet
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18 | 550 | June 18, 2022 |
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Sorry for not posting here’s the video
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0 | 116 | June 15, 2022 |
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Endless crashing when starting match
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5 | 327 | June 13, 2022 |
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Ban cheaters (video)
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2 | 204 | June 13, 2022 |
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HOTS Crashing frequently
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2 | 160 | June 11, 2022 |
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Game is extremely laggy even in Main menu
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1 | 180 | June 10, 2022 |
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After contecting to server I alway got nativ crash
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1 | 153 | June 5, 2022 |
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Eye-Hurting White Screen Flash
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0 | 171 | June 4, 2022 |
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Play mode disabled for all modes
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3 | 241 | June 3, 2022 |
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Problems with connecting to game
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37 | 1481 | July 2, 2022 |
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Re-connection Issue Hours after game Glitched
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4 | 392 | June 2, 2022 |
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It is impossible to play the game because of "reconnection"
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1 | 209 | June 30, 2022 |
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Error BLZBNTAGT000008A4
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3 | 395 | June 30, 2022 |