CRASHES all the time due Zephrys.Will you fix it this year?

[Arkanus-21736]

Excuse me, but WHAT KIND OF DEVELOPERS YOU ARE?.

Are you going to fix someday the Zephrys bug that makes this game unplayable due to constantly crashes since November 2, 2021?.

Why yesterday you did a “Maintenance service” and still didn’t fixed this bug?.

This deck you can try, it is unplayable due the game is crashing most (not all) of the times when: 1. Playing your own Zephrys or 2. Your opponent playing Zephrys (it can crash / make disconnects both users) or random crashes I think when: 1. “Discovering” and picking Zephrys with Sphere of Sapience weapon, and other random crashes too just for having Zephrys in a deck…

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But specially when playing Zephrys, that will crash the game almost all the times. The first time a user is connected to battle.net and enters the game, the first match maybe does not crash the game, but the next matches it will almost every time, and closing & opening battle.net will not fix it.

SOMETHING IS WRONG WITH ZEPHRYS.

This is the log registry when playing Zephrys and it makes the game crash:

2021-11-13 09:58:13.729: The file ‘none’ is corrupted! Remove it and launch unity again!
[Position out of bounds!]

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Some facts (to avoid generic answers that will not help anybody):

• I have the game and the battle.net client updated.
• I did a fresh game (re)installation (I deleted the entire game folder, and downloaded HS again).
• I’m on a desktop and using a fresh and supported Windows 10 x64.
• My network is stable and works perfectly.
• No antivirus and no firewall rules limitations.
• I’m playing since years ago, daily, and I don’t remember to have experienced this issue before, at least not this kind of game crashing all the time due playing a specific card.
• This issue started with the Patch 21.6.0.124497 - November 2, 2021.
• This is a bug from very bad developers that for 1 single bugfix they end introducing 20 new unexpected bugs in EVERY game patch that they release. Always the same with them.

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Some bug reports from other users:

November 3, 2021 (1):
https://www.reddit.com/r/hearthstone/comments/qlx9lr/bug_playing_zephyrs_almost_consistently_crashes/

November 3, 2021 (2):

Playing Activated Zephyrs Crashes The Game

When I play activated zephyrs it crashes my game. When I relaunch I can pick from the three options normally. I’m on Windows 10 and I use a NVIDIA GeForce GTX 1060 3GB graphics card.

November 5, 2021:

21.6 Known Issues

Hello, i dont know if somebody already reported this but im not seeing anything about it so i thought ill share it here. In wild there is a bug where when you play zephrys in a pvp game the game crashes and both players disconnet. Super annoying since your turn is almost over when u reconnect. Renodecks kinda unplayable atm. Hope you get this fixed soon! thanks.

November 6, 2021:

Zephrys the Great Bug

Same issue here hope this will be fixed soon

November 7, 2021:

21.6 Known Issues

Same here, but I didn’t know that my opponent was disconnected too when I play zephrys. Please fix it, thanks!!

November 8, 2021:

Zephyrs incredible powers causes the game to crash

Hey since the latest patch, when ever I play zephyr, the game crashes before the magical cards show up, once the game relaunches its too late, my turns already ended.

November 10, 2021:

Bug. Playing "Zephrys the Great" crushes the game

When you play “Zephrys the Great” game crushes sometimes. Especcialy, if you’ll play “Bolner Hammerbreak” first, and then “Zephrys the Great”

November 11, 2021:

Zephyr/game crash

Hey, is anyone else’s game still crashing as soon as you play Zephyr?

November 18, 2021:

@Arkanus-21736

@Lie-1851

removed the Sphere of Sapience from the deck and it never crashed since, so I am pretty sure is some sort of interaction with the weapon

See, this end-user did more by writing a short comment in 30 seconds to bring us a temporal workaround, than anything these developers and community managers and moderators did in a whole month, that is, absolutely nothing.

Now there is a certainty that there is a correlation between Sphere of Sapience and Zephrys.

When can we see that they solve this bug?.

November 28, 2021:

@mythsealaes-2976

second fix his animations so he no longer disconect people
happened 3 times in 1 game during his animation

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Your team had DAILY reports of the same bug, but 12 days have passed and 80 minutes of a “Maintenance service” without applying a fix to this bug yet. That’s why I asked at the beginning of this topic: what kind of developers you are?.

I should still doing the research work and bug confirmation that you the developers should do instead of a end-user like me?.

FIX THIS BUG.

And yes, this is a exigency, not a humble request, because I’m paying tons of real money for a stable product that at least should let me play a single match of 10 minutes without having multiple crashes.

I’m paying indirectly the developers with the money benefits that Activision Blizzard takes from my purchases. So I clearly demand: developers, do your job to fix these crashes.

Thanks for read.