Technical Support
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Known Technical Support Issues [Updated June 16, 2020]
Hey there everybody! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these st… |
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10 | 40416 | June 16, 2020 |
How to Report Hacks/Exploits/Cheating
As per the Forums Code of Conduct, under no circumstances should a hack or exploit be reported on the public forums. Because of the sensitive nature of hacks/exploits, posting on forums only ensures that other people are… |
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2 | 18791 | February 25, 2019 |
Helpful Billing Information & Troubleshooting Basics
Greetings, We’d like to provide several links to some helpful billing information and troubleshooting basics that we hope will assist you in resolving minor issues and answer common questions that may arise. Helpful Bi… |
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3 | 8177 | February 25, 2019 |
Card Stuck Hovering/Never Roping
This is in response to a disconnection issue that players see where it appears that the opposing player is holding up the game in some manner. Often it will appear that they are holding a card above the battlefield, purp… |
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0 | 9928 | February 25, 2019 |
Hearthstone Account Security Reminder
We want everyone’s experience with Hearthstone to be fun and as free of issues as possible. With that in mind, we’d like to share a quick reminder regarding your Hearthstone account security. To have the best experience… |
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2 | 7771 | February 25, 2019 |
Common Connection and Latency Issues
Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause… |
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5 | 14472 | February 25, 2019 |
Patching and Installation Troubleshooting
Patching and installation issues are some of the more common issues that we come across in the Tech Support Forums. This thread will highlight some troubleshooting steps that have been proven to resolve most of the patch… |
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4 | 11320 | February 25, 2019 |
Welcome to Hearthstone Tech Support! - Please Read
Howdy! Welcome to the Technical Support forum for Hearthstone. This forum exists to provide Hearthstone customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizzar… |
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2 | 9242 | February 25, 2019 |
I have not been able to access shop or play arena for 2 days
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45 | 741 | January 27, 2023 |
I FOLLOW ALL THE STEPS AND NO WORK; sHOP CONTINUES CLOSED
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0 | 20 | January 27, 2023 |
PC - Hearthstone has been updated Please download the latest
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0 | 25 | January 27, 2023 |
Please delete Shudderwock + Grumble cards from wild
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2 | 33 | January 26, 2023 |
Tienda cerrada, error en HS
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1 | 26 | January 26, 2023 |
1 day more SMALL INDIE COMPANY not can open CLOSED SHOP
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0 | 40 | January 26, 2023 |
THE SHOP CONTINUES CLOSED Blizzard STAFF CONTINUES AFK
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0 | 86 | January 25, 2023 |
There was an error starting your game
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62 | 805 | January 25, 2023 |
Application - Unexpected Error
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0 | 26 | January 25, 2023 |
Conjured Arrow Hunter Achievement Broken
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0 | 23 | January 24, 2023 |
Can somebody help me navigate support?
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0 | 40 | January 24, 2023 |
Game broken again
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0 | 81 | January 24, 2023 |
Cannot load game on PC
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5 | 164 | January 24, 2023 |
GG at the end of Battlegrounds game (emoting last 2 players)
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0 | 64 | January 24, 2023 |
Ok who let the Intern in?
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0 | 101 | January 24, 2023 |
Arene not working
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2 | 156 | January 23, 2023 |
Pixel 6 crashing still happens
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0 | 49 | January 22, 2023 |
''Shop is closed'' issue
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4 | 217 | January 22, 2023 |
Achievement Broken
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0 | 43 | January 20, 2023 |
Glitching & Red Screen (Mac)
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0 | 43 | January 20, 2023 |
Getting signature grand magister rommath sucks
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0 | 54 | January 20, 2023 |
No returning player promotion
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0 | 64 | January 20, 2023 |