Technical Support
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Known Technical Support Issues [Updated June 16, 2020]
Hey there everybody! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these st… |
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10 | 40489 | June 16, 2020 |
How to Report Hacks/Exploits/Cheating
As per the Forums Code of Conduct, under no circumstances should a hack or exploit be reported on the public forums. Because of the sensitive nature of hacks/exploits, posting on forums only ensures that other people are… |
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2 | 18821 | February 25, 2019 |
Helpful Billing Information & Troubleshooting Basics
Greetings, We’d like to provide several links to some helpful billing information and troubleshooting basics that we hope will assist you in resolving minor issues and answer common questions that may arise. Helpful Bi… |
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3 | 8189 | February 25, 2019 |
Card Stuck Hovering/Never Roping
This is in response to a disconnection issue that players see where it appears that the opposing player is holding up the game in some manner. Often it will appear that they are holding a card above the battlefield, purp… |
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0 | 9940 | February 25, 2019 |
Hearthstone Account Security Reminder
We want everyone’s experience with Hearthstone to be fun and as free of issues as possible. With that in mind, we’d like to share a quick reminder regarding your Hearthstone account security. To have the best experience… |
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2 | 7784 | February 25, 2019 |
Common Connection and Latency Issues
Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause… |
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5 | 14503 | February 25, 2019 |
Patching and Installation Troubleshooting
Patching and installation issues are some of the more common issues that we come across in the Tech Support Forums. This thread will highlight some troubleshooting steps that have been proven to resolve most of the patch… |
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4 | 11340 | February 25, 2019 |
Welcome to Hearthstone Tech Support! - Please Read
Howdy! Welcome to the Technical Support forum for Hearthstone. This forum exists to provide Hearthstone customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizzar… |
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2 | 9256 | February 25, 2019 |
Transaction went through, but no runestones added to account
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1 | 9 | February 2, 2023 |
I have not been able to access shop or play arena for 2 days
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84 | 1420 | February 2, 2023 |
I FOLLOW ALL THE STEPS AND NO WORK; sHOP CONTINUES CLOSED
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3 | 210 | February 2, 2023 |
All Tables Full
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1 | 11 | February 2, 2023 |
Is my game bugged?
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2 | 27 | February 1, 2023 |
Shop close,2 weeks
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3 | 83 | February 1, 2023 |
Duels::Cant start second game
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0 | 10 | February 1, 2023 |
I cant login in my computer
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0 | 14 | February 1, 2023 |
The bug of the distinctive card, the legendary repeated
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0 | 16 | February 1, 2023 |
Character stuck in instance and can't log in
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2 | 34 | January 31, 2023 |
Help me sign in!
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1 | 111 | January 31, 2023 |
How can I purchase Dalaran Heist with my new account?
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0 | 22 | January 31, 2023 |
Forums header is gone as well as header to log in
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0 | 20 | January 30, 2023 |
There is a problem with downloading the update
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0 | 34 | January 30, 2023 |
Unable to log in
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9 | 84 | January 29, 2023 |
Mercenary mode. Some mercenary achievements are not unlocked
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0 | 27 | January 29, 2023 |
Is HSReplay safe to use?
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4 | 4212 | January 28, 2023 |
@ Small Indie Company: 1 Day More SHOP CONTINUES CLOSED!
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1 | 76 | January 28, 2023 |
Hearthstone battlegrounds
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0 | 25 | January 28, 2023 |
PC - Hearthstone has been updated Please download the latest
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0 | 82 | January 27, 2023 |
Please delete Shudderwock + Grumble cards from wild
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2 | 47 | January 26, 2023 |
Tienda cerrada, error en HS
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1 | 47 | January 26, 2023 |