Technical Support
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:hammer_and_wrench: Battlegrounds Crash Reports - LOGS
Hello everyone, :fire: IMPORTANT: The scope of this thread is exclusively info gathering to allow us to investigate stability reports received. If you are encountering crashes and stability issues when playing Battlegr… |
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58 | 4002 | March 24, 2026 |
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How to Report Hacks/Exploits/Cheating
As per the Forums Code of Conduct, under no circumstances should a hack or exploit be reported on the public forums. Because of the sensitive nature of hacks/exploits, posting on forums only ensures that other people are… |
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2 | 23067 | February 25, 2019 |
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Helpful Billing Information & Troubleshooting Basics
Greetings, We’d like to provide several links to some helpful billing information and troubleshooting basics that we hope will assist you in resolving minor issues and answer common questions that may arise. Helpful Bi… |
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3 | 10127 | February 25, 2019 |
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Card Stuck Hovering/Never Roping
This is in response to a disconnection issue that players see where it appears that the opposing player is holding up the game in some manner. Often it will appear that they are holding a card above the battlefield, purp… |
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0 | 12133 | February 25, 2019 |
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Hearthstone Account Security Reminder
We want everyone’s experience with Hearthstone to be fun and as free of issues as possible. With that in mind, we’d like to share a quick reminder regarding your Hearthstone account security. To have the best experience… |
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2 | 9760 | February 25, 2019 |
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Common Connection and Latency Issues
Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause… |
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5 | 19241 | February 25, 2019 |
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Patching and Installation Troubleshooting
Patching and installation issues are some of the more common issues that we come across in the Tech Support Forums. This thread will highlight some troubleshooting steps that have been proven to resolve most of the patch… |
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4 | 14524 | February 25, 2019 |
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Welcome to Hearthstone Tech Support! - Please Read
Howdy! Welcome to the Technical Support forum for Hearthstone. This forum exists to provide Hearthstone customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizzar… |
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2 | 11807 | February 25, 2019 |
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Last version impossible to play on telephone and on pc
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1 | 2 | March 26, 2026 |
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More often than usual Mobile HS game crashes
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1 | 12 | March 26, 2026 |
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It's a busy day for battle.net!
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1 | 33 | March 25, 2026 |
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Losing connection in ranked every few minutes
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4 | 75 | March 25, 2026 |
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Crash Ipad Hearthstone
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0 | 15 | March 24, 2026 |
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Battlegrounds - Neverending Disconnections
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4 | 101 | March 23, 2026 |
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Shudderwock froze game
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0 | 4 | March 23, 2026 |
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Lost cards after update
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13 | 185 | March 22, 2026 |
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Hearthstone mobile, crash on login
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1 | 76 | March 21, 2026 |
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I wanna play mage, but i can’t get the “Rewind”
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2 | 16 | March 21, 2026 |
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I have problem play the game of HS
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1 | 12 | March 21, 2026 |
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Ladder ready decks
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0 | 23 | March 21, 2026 |
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No option to re-roll shop legendary
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1 | 24 | March 20, 2026 |
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iOS not working iPad or iPhone
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1 | 69 | March 19, 2026 |
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App not working
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1 | 67 | March 19, 2026 |
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Game/App crashing on iPhone
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0 | 29 | March 19, 2026 |
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Shop closed Europe
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1 | 106 | March 18, 2026 |
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Hearthstone reconnection constantly
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0 | 21 | March 18, 2026 |
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Is Colour Prediction Game Legal in India?
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1 | 46 | March 18, 2026 |
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I can't log in in Hearthsthone Europe (again)
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0 | 28 | March 17, 2026 |
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Game dont start after patch
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4 | 63 | March 17, 2026 |
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The store does not work after the release of the cataclysm a
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0 | 72 | March 17, 2026 |