Technical Support
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Known Technical Support Issues [Updated June 16, 2020]
Hey there everybody! We’ll be using this forum thread to track known technical support issues, like conflicts which cause performance errors, crashes, and connection problems. Check out the list below, and give these st… |
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10 | 25333 | 16 June 2020 |
How to Report Hacks/Exploits/Cheating
As per the Forums Code of Conduct, under no circumstances should a hack or exploit be reported on the public forums. Because of the sensitive nature of hacks/exploits, posting on forums only ensures that other people are… |
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2 | 11646 | 25 February 2019 |
Helpful Billing Information & Troubleshooting Basics
Greetings, We’d like to provide several links to some helpful billing information and troubleshooting basics that we hope will assist you in resolving minor issues and answer common questions that may arise. Helpful Bi… |
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3 | 4474 | 25 February 2019 |
Card Stuck Hovering/Never Roping
This is in response to a disconnection issue that players see where it appears that the opposing player is holding up the game in some manner. Often it will appear that they are holding a card above the battlefield, purp… |
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0 | 5277 | 25 February 2019 |
Hearthstone Account Security Reminder
We want everyone’s experience with Hearthstone to be fun and as free of issues as possible. With that in mind, we’d like to share a quick reminder regarding your Hearthstone account security. To have the best experience… |
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2 | 4059 | 25 February 2019 |
Common Connection and Latency Issues
Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause… |
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5 | 7960 | 25 February 2019 |
Patching and Installation Troubleshooting
Patching and installation issues are some of the more common issues that we come across in the Tech Support Forums. This thread will highlight some troubleshooting steps that have been proven to resolve most of the patch… |
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4 | 6206 | 25 February 2019 |
Welcome to Hearthstone Tech Support! - Please Read
Howdy! Welcome to the Technical Support forum for Hearthstone. This forum exists to provide Hearthstone customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizzar… |
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2 | 4810 | 25 February 2019 |
Can't log in to Battle.net
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0 | 6 | 28 January 2021 |
[ios Devices] Game freezes at loading screen after patch
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61 | 667 | 28 January 2021 |
Lastest update does not load on Ipad
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0 | 12 | 28 January 2021 |
Hearthstone crashing on startup
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3 | 283 | 28 January 2021 |
Holy disconnects Batman!
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0 | 21 | 28 January 2021 |
Journal badge appears for no reason
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1 | 34 | 27 January 2021 |
Tavern Special!
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2 | 67 | 27 January 2021 |
Hearthstone stuck permanently since new update patch can no longer be started.!
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1 | 72 | 26 January 2021 |
[Main Thread] After Patch Battleground is Extremely Laggy
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28 | 2373 | 26 January 2021 |
Friend always "declined your challange"
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0 | 32 | 26 January 2021 |
In arena game Smug Senior did not give me deathrattle card two times?
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1 | 42 | 26 January 2021 |
Europe Server doesn open for me
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5 | 184 | 25 January 2021 |
Cursor flickering when scaling above 125% on Windows
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13 | 1092 | 25 January 2021 |
Hearthstone freezes on I pad
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5 | 165 | 24 January 2021 |
I can’t enter the game on iPad since the last patch
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1 | 98 | 24 January 2021 |
Battlegrounds game forcefully ended
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4 | 200 | 24 January 2021 |
IOS Game Crashing - Post-BG Patch
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5 | 219 | 24 January 2021 |
Nobody responding - contact Activision?
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0 | 73 | 24 January 2021 |
Game can't load, frozen on logo screen? this fixed it for me
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0 | 72 | 24 January 2021 |
Game freeze at loading screen after the patch
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0 | 69 | 24 January 2021 |
No response from blizzard yet on multiple platforms
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4 | 143 | 23 January 2021 |
Nice Hysteria Combo
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1 | 67 | 23 January 2021 |