Technical Support
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:hammer_and_wrench: Battlegrounds Crash Reports - LOGS
Hello everyone, :fire: IMPORTANT: The scope of this thread is exclusively info gathering to allow us to investigate stability reports received. If you are encountering crashes and stability issues when playing Battlegr… |
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12 | 1154 | October 4, 2025 |
How to Report Hacks/Exploits/Cheating
As per the Forums Code of Conduct, under no circumstances should a hack or exploit be reported on the public forums. Because of the sensitive nature of hacks/exploits, posting on forums only ensures that other people are… |
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2 | 22903 | February 25, 2019 |
Helpful Billing Information & Troubleshooting Basics
Greetings, We’d like to provide several links to some helpful billing information and troubleshooting basics that we hope will assist you in resolving minor issues and answer common questions that may arise. Helpful Bi… |
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3 | 10078 | February 25, 2019 |
Card Stuck Hovering/Never Roping
This is in response to a disconnection issue that players see where it appears that the opposing player is holding up the game in some manner. Often it will appear that they are holding a card above the battlefield, purp… |
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0 | 12067 | February 25, 2019 |
Hearthstone Account Security Reminder
We want everyone’s experience with Hearthstone to be fun and as free of issues as possible. With that in mind, we’d like to share a quick reminder regarding your Hearthstone account security. To have the best experience… |
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2 | 9712 | February 25, 2019 |
Common Connection and Latency Issues
Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause… |
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5 | 18921 | February 25, 2019 |
Patching and Installation Troubleshooting
Patching and installation issues are some of the more common issues that we come across in the Tech Support Forums. This thread will highlight some troubleshooting steps that have been proven to resolve most of the patch… |
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4 | 14412 | February 25, 2019 |
Welcome to Hearthstone Tech Support! - Please Read
Howdy! Welcome to the Technical Support forum for Hearthstone. This forum exists to provide Hearthstone customers with a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizzar… |
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2 | 11717 | February 25, 2019 |
Continuous game crash
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2 | 35 | October 8, 2025 |
Google Pixel 10 frequent crashes
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0 | 9 | October 8, 2025 |
Fehler beim normalen Hearthstone Modus
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0 | 9 | October 7, 2025 |
Unable to access store
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0 | 9 | October 7, 2025 |
Disconnects multiple times only on tablet (Tab S9)
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0 | 9 | October 7, 2025 |
A new percieved low
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0 | 14 | October 7, 2025 |
I can't just start playing heartstone because the start play
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3 | 63 | October 7, 2025 |
No sound in hearthstone
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0 | 3 | October 7, 2025 |
No puedo tomar un deck gratis y no me deja entrar a partidas
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0 | 13 | October 7, 2025 |
Stuck on Ladder ready deck screen
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0 | 37 | October 7, 2025 |
Super laggy today
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0 | 11 | October 6, 2025 |
Rewind - DC every time
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0 | 12 | October 6, 2025 |
Some reason i can't click on
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2 | 25 | October 6, 2025 |
Constant crashing, iPad 8th gen, iOS 16.4.1
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0 | 13 | October 6, 2025 |
Cabaret Headliner not discounting spells
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2 | 12 | October 5, 2025 |
I cant download or update the game
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0 | 7 | October 5, 2025 |
Since update app crashes when clicking on battlegrounds
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6 | 88 | October 5, 2025 |
Наёмники. Что-то не так, попробуйте через несколько минут
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0 | 13 | October 4, 2025 |
A huge update just dropped? UPD Patch 33.6.0.229238
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4 | 348 | October 4, 2025 |
Shop closed and I can't claim my loaner deck
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0 | 15 | October 4, 2025 |
Can’t open the game
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1 | 40 | October 3, 2025 |
Ladder Ready Deck Misclick
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4 | 283 | October 3, 2025 |