30.2 Known Issues

30.2 is now live, with Battlegrounds Season 8: Trinkets & Travels! We hope you find
the perfect knick-knacks to remember your stay here.

Here are some bugs we’re tracking with this patch:

  • [Resolved] [Progression] All players who were unable to claim their free Golden Pack from the shop should now received their pack.

  • [Resolved] [Arena] Arena has been temporarily shut down as we work on resolving a bug with card generation pools. Arena is now open again (you may need to logout and log back in to get access).

  • [Resolved] [Battlegrounds] The team is working on a bug fix to an issue where all players can sometimes have a turn skipped and their Trinket for the turn auto-selected.

  • [Battlegrounds] When tripling an “All” type minion with Elemental of Surprise, the Golden version loses its “All” type and becomes just an elemental.

  • [Battlegrounds] Colorful compass can offer a version for a minion type not in the game if it’s your most common type (because of “All” minions).

  • [Resolved] [Battlegrounds] Twin Sky Lanterns doesn’t work the first turn you have it.

  • [Resolved] [Hearthstone] The team is investigating a report that Sandbox Scoundrel returned to your hand and replayed may not always generate the Mini Sandbox Scoundrel. This bug may also be causing an issue where Forging a card from Spirit of the Badland’s Mirage makes it lose the Mirage effect.

  • [Resolved] [Progression] The team is looking into reports of quests not progressing properly. Player reports indicate this is a visual-only bug that is resolved by logging out and logging back in.

  • [Resolved] [Progression] The next freebie gift is now live in the shop! You have one week to claim it. Similar to the previous issue, players are reporting they aren’t seeing it after claiming it. The team is investigating, but it seems that restarting the client resolves this issue.

  • [Resolved] [Battlegrounds] Nether Pendants aren’t stacking (so only one effect applies if you have two). Conversely, Peacebloom candles are stacking when they shouldn’t (meaning they progress at the same time and you, again, only get one activation).

  • [Added 8/21] [Battlegrounds] The team is investigating various visual issues with the teammate view in Duos, like issues during Trinket selection and Discover options.

  • [Resolved] [Hearthstone] The Miniaturize bug above also means that returning The Replicator-inator to your deck causes it to not give the Miniaturized or Gigantified versions.

  • [Resolved] [Heroic Tavern Brawl] A small number of players (72 total worldwide) faced a player in the Heroic Tavern Brawl who started games with a hero card as their hero. That player was quickly found and banned. Players who faced this player have now received a 1000 Gold refund for that run–just in time to get another run in before the Heroic Tavern Brawl is gone.

  • [Added 8/29] [Hearthstone] Magister’s Apprentice got caught up in the Sorcerer’s Apprentice changes and now also can’t go below 1. The team is looking into getting her a better mentor.

  • [Resolved] [Progression] Speaking of issues with apprenticeships, the team is investigating reports that some players are unable to progress the apprentice track.

  • [Added 9/3] [Progression] The text of the “Spectate a Game or Bounty” was not updated to reflect that it no longer completes from spectating a Bounty.

  • [Added 9/3] [Battlegrounds] The teams is looking into “All” type minions sometimes not triggering effects based on playing a minion of a particular type, like Recycling Wraith.

  • [Added 9/3] [Hearthstone] The team is investigating reports that Mirage (Spirit of the Badlands) and Fortune (Narain Soothfancy) sometimes generate cards that can’t be played. Some reports are indicating that this problem may be tied to when they transform into a card that generates another card.


Battlegrounds Pool Updates (Updated 9/5)

  • The pool is nice and warm.

Other Actions

  • [Added 8/21] Players who improperly got Demolition Renovator in their end-of-season rewards last season have now been granted 400 Dust to make up for that missing Epic reward.

Watch this post for more updates throughout the patch.

4 Likes
Bugs with card generation in new Arena
Lightfang Enforcer Trinket loses All minion type tag
Miniaturize cards dont work when bounced
Apprentice Track not Progressing, NO It's not a Visual Bug
Multiclass Arena Petty Theft
Spell based battlecrys not triggering
Apprenticeship/Tutorial progression locked, incompletable
Mirage Broken (from Spirit of the Badlands)
Quest not updating progress when logged in
Daily and Weekly quest progress not working
Lightfang lost all type after tripleing it with the elemntal
Prosthetic Hand can't magnetize to arid atrocity
Apprentice progress stuck
I didn't get any demons from the surprise box card when play
One-Amalgam Tour Group Typing
Golden pack free reward
No experience is awarded in any form
Missions not progressing for Battlegrounds
Paladin mirage bug
One-Amalgam Tour Group Bug
Mannoroth Task 14
Apprenticeship - no quests or experience gain at level 7
No xp towards apprentice level
A bug that prevents any progression for new player
I can't complete the apprentice quest, even after restarting
Amalgams loose their "all status"
Apprentice track progression broken
Bassgill not summoning amalgum
Apprentice Track Issues
EXP and Quests Not Updating
Apprentice progress stuck
Character experience and Hearthstone beginner experience bug
Apprentice track bugged!
Apprentice Track not Progressing, NO It's not a Visual Bug
Cultis does not spawn One-Amalgam Tour Group
Mercenary tasks and bounty bugged
Daily quest not progressing via Mercenaries
Daily quest not progressing via Mercenaries
Apprentice track not progressing
No experience after any hearthstone matches
Can complete 'All-In' mission in Tavern Guide
Can't level up, do quest, stuck in Apprentice
It wont let me switch to Ranked, wont level up after victory
Unable to progress Apprenticeship
Aman'thul bug? blackgaurd infinite glitch?
I donbt get exp and complete quest. Im returning player
I can't level up
Not getting XP in apprentice. Stuck at level 5
I don't get experience and progress
Magister's Apprentice not working properly
Bounty Wranglers provided by Flint Firearm cannot be played
Paladin Excavate Reward Not Playable
Deflect-o-bot doesn't get divine shield from Lightfang (All)
[STANDARD] Unable to play cards made by Puppet Theatre copy
Mirage produces unplayable cards
Spirit of the badlands mirage and excavate not working
Some excavated cards cannot be played
Daily quest not progressing via Mercenaries
Some cards not playing
Bug with magister's apprentice
Astalor permanent mirage bug
Excavate minions
Silver Serpent unplayable from morphing card Flint Firearm
Spirit of the badlands doesn't work well with excavate
Paladin excavate card dont work in hand
Couldn't play my Steelhide Mole
Cards excavated from a Mirage card cannot be played
Unable to play Astalor, the Flamebringer
Can't advance the game
The tasks are not being completed
Quest achivements not updating
Daily and weekly quests not progressing
Daily and Weekly quest progress not working
Sandbox Scoundrel bug
Quest Progression
Quests Not Completing
Bug quest daily/weekly
Daily and weekly quest Bug?
Quests broken? Anyone else?
Apprentice/journal bug
Quest progression is not being updated

In duos you can’t see you partner’s discover options through the portal.
You can’t see your partner’s gold through the portal.

The trinket that gives a minion of a particular type is displayed wrong for your partner.

Souvenir Stand trinket simply doesn’t work, we only played duos so maybe it’s duos specific but idk.

7 Likes

I just updated the app on Android. In my first game after updating (standard match), I noticed that “Sprit of the Badlands” (Paladin) was giving me a Mirage (as it should).

However, the Mirage (which is supposed to be permanent in my hand) was not remaining in my hand when I played minions via the Mirage card(s).

4 Likes

So will there be any compensation for lost games while arena was bugged?

3 Likes

Even after the hotfix, Runes of Darkness is not giving any cards to discover in arena

2 Likes

I played 2 games in a row and those didn’t give me any exp points
Actualization: They appear after restarting the game

1 Like

When picking Souvenir Stand as the lesser trinket in battlegrounds, when you pick Glowing Gauntlet, it becomes a copy but it doesn’t apply the +7/+7 for the copy.

1 Like

My daily and weekly quests aren’t updating unless I restart the game every time.

2 Likes

Exact same thing than the last post : after hearthstone classic standard games, the quests are not updating ! It’s like I haven’t played a game at all !

3 Likes

The victory counter for the hero does not increase until you restart the game.

1 Like

Hello , i can’t open the shop since 3 extensions and i have all do for try to clear the problem ( redownload the game , restart my phone … ). Also , i can only to play in arena but no buy a pack , miniset or cosmetique ( i don’t know why ? ) . Finally , i have only one phone to play and don’t have a computer , i’m on android

Can you help me please ?
Thank for your future answer

I have the same problem. My daily and weekly quests don’t progress, except if I quit the game and restart it. I have to restart the game after each game, and the progression appears only after restarting the game, it’s quite annoying. Could Blizzard developpers solve this problem, please ? It’s quite annoying…

3 Likes

I also am having a problem accessing the shop. When I open it, it tells me that I have been disconnected but I can still work offline. All other parts of Hearthstone work as expected. I tried reinstalling battle.net, scanning and repair Hearthstone, logging out and back, and restarting and updating my pc but nothing changed. The error log for the shop from hearthstone.log is below:

I 10:29:34.0267737 [GameNetLogger] ReconnectMgr.IsReconnectAllowed() - Checking Fatal Error Reason: BNET_NETWORK_SPAM
W 10:29:34.0684235 [Downloader] GameDownloadManager: GetModuleState is accessed when module states is not initialized!
W 10:29:34.0684235 [Downloader] GameDownloadManager: GetModuleState is accessed when module states is not initialized!
E 10:29:59.8760772 [BattleNet] [Network] Network.OnFatalBnetError() - error=[event=Games_OnClientRequest error=3014 ERROR_RPC_QUOTA_EXCEEDED]
E 10:29:59.8760772 [GameNetLogger] Network.OnFatalBnetError() - error=[event=Games_OnClientRequest error=3014 ERROR_RPC_QUOTA_EXCEEDED]
E 10:29:59.8760772 Error.AddFatal() - message=You were disconnected from the Blizzard service for sending too many requests too quickly. Please relaunch Hearthstone to reconnect.
I 10:29:59.8760772 [GameNetLogger] ReconnectMgr.IsReconnectAllowed() - Checking Fatal Error Reason: BNET_NETWORK_SPAM
I 10:29:59.8760772 Hiding notification HelpTooltip_Tutorial because something else is being shown.
W 10:30:00.3307237 CardBackManager SetDeckCardBack(): cardBack is null!
W 10:30:00.7131254 [Downloader] GameDownloadManager: GetModuleState is accessed when module states is not initialized!
W 10:30:00.7131254 [Downloader] GameDownloadManager: GetModuleState is accessed when module states is not initialized!
E 10:30:01.2811300 [BattleNet] [Network] Network.OnFatalBnetError() - error=[event=Games_OnClientRequest error=3014 ERROR_RPC_QUOTA_EXCEEDED]
E 10:30:01.2811300 [GameNetLogger] Network.OnFatalBnetError() - error=[event=Games_OnClientRequest error=3014 ERROR_RPC_QUOTA_EXCEEDED]
E 10:30:01.2811300 Error.AddFatal() - message=You were disconnected from the Blizzard service for sending too many requests too quickly. Please relaunch Hearthstone to reconnect.

My daily and weekly quests aren’t progressing after my games since the patch.

2 Likes
I have two of the quest that are “play 3 games as x, x, or x” both of them have Rouge as one of the options and I played 2 Rogue games in a row and neither of those quests progressed at all. Can this be fixed? I don’t like getting those quests in the first place I feel like they’re dumb compared to the more generic missions, but then for them to not even work either like wtf
1 Like

my quests are not updating or completing

1 Like

[Battlegrounds]
Blood Golem Sticker:
There is no consistency in how the golems are spawning.
I’ve had Quillboars with gems on them not spawn a golem even (and especially) when they were the first ones to die that fight. I can’t recall perfectly if that was always the case when the bug happened, but it might have to do with the board being full when the Quill dies, and the trinket trying to spawn it before the Quill frees a spot?

1 Like

[Battlegrounds]
Blood Golem Sticker:

My experience with this trinket’s bugs are:

  1. The trinket effect is “Whenever” so the golem tries to summon as the creature is dying, which requires an empty board space to summon. If the golem doesn’t summon, a charge is still expended
  2. The summoned golem always has the stats of the first-to-die blood gem stats (may or may not be a quilboar, did not have an opportunity to test)
  3. The golem seemed to summon when any minion died after the initial quilboar died,

E.g. A Bristling Buffoon died with 28/48 in blood gems and a 28/48 golem was summoned into the 7th minion slot before the Bristling Buffoon cleared the board. Then a Prophet of the Boar (no minion type) with no blood gems died and summoned a blood golem with 28/48 stats. If the board is full, no golem is summoned and one of the 3 uses per combat is expended.

Narain Soothfancy is not counting as a legendary for the first part of the ‘Fortune Favors the Gold’ achievement.